Customer Testimonials
Susan was very helpful on all my questions! I liked that they asked how you were doing but didn't follow you around the store! Very pleasant visit
Friendly staff without being pushy. Beautiful selection
Our salesman, Brandon, was knowledgeable and helpful. He was able to answer all our question and provide all of the necessary information to help us with our decision.
Jodi took time to answer all questions, and went above and beyond expectations.
Friendliness of the salesperson (Susan)
The customer service from Diane Kyle-Smith was excellent! She went above and beyond to help me with everything that I needed to know about purchasing something in the near future, payment plans and could schedule delivers when I was ready. I am looking to purchase two beds and/or suites and was sneaking around to see which ones my girls liked. Diane was extremely caring and helpful. My purchase will be made at the Burlington NC store with Diane.
Diana was excellent in every way. From helping me decide on several items to working out the best time for delivery options. We will be shopping at Ashley again. We purchased our kind size bed frame from there, as well.
I loved that I was able to look around freely to find what I wanted with no hassle, my sales person Diane Kyle Smith was an absolute pleasure to deal with. I will definitely be back to see her for my next purchase!
Friendly service and great values
The helpful customer service I experienced, and the feeling that I could look without being pressured into making a purchase. I could be honest with the salesperson about the item I was looking for and she was very helpful.
Brandon was so patient and I had great repoire speaking to him of options and protection for my purchases. Very friendly and patient with me. He was also understanding of my lack of being able to walk sales floor. Thank you Brandon.
Easy peasy.. came in.showed Jeff exactly what I wanted.. he typed it up..and I was done..paid and on my way
I was helped instantly
Good customer service. Always asking to see if you need help with anything.
Very good customer service he did everything he could to accommodate me in every way possible. Thank you for making my visit a good one.
Nice and friendly sales staff.
Very good caring sales person
Brandon was very accommodating
Salesperson was very helpful
Sales person knowledgeable and not pushy. Very pleasant
Diane Kyle-Smith was wonderful to talk with! She tried very hard to welcome me to the store - this was my very first visit! She made sure that all of my concerns were addressed! I will definitely be back when I am a little more certain as to what I need to buy!
Salesperson Jeff was fabulous to work with. Very knowledgeable of product and went out of his way to be accommodating.
Friendly, knowledgeable staff
The sales person was extremely knowledgeable and helpful. Her name is Veda.
Diane Kyle-Smith was our sales consultant and she was very pleasant and helpful. We also viewed several pieces that were of interest.
I was greeted immediately and helped to find exactly what i needed! Great service!
Gathered additional information on products that I was shopping for.

I appreciated the courteous salesmanship of Susan allowing us the uninterrupted time to settle upon a sofa set and then was able to step in and provide the information necessary.