Customer Testimonials
Customer service was awesome
Great service. The salesman was training another person, who were both professional and helpful.
Freedom to look without pressure from sales people.
All of the items we were ready to purchase were on back order. With an estimated 6 to 12 week wait, which we could not do. Salesmen Kevin Collins and Josh Freeman were great and very professional. Will definitely return based on their service alone.
Judy was fantastic. She was so helpful with finding the right furniture.
My husband and I had a really good experience. Kevin assisted us and he answered all our questions. He was really a great person to greet and assist us. He found everything we was looking for. When we decide to purchase, we know we will get great service.
No one bothered me!
Customer service
Very friendly and knowledgeable staff
Susan is always friendly and helps us find what we’re looking for.
Was welcomed to he store, directed to area we inquired about and left alone to browse. No pressure.
Friendly and knowledgeable sales rep
We loved Preston's low pressure sales. We were able to browse the store without pressure. Preston introduced himself and let us know he was available if we needed him. When we left, he gave us his contract information. We did visit other stores. But, I liked the style of the dining room set we saw in your store. I called Preston. He answered my questions. We decided to go ahead and order the dining room table and chairs. Preston gave us a realistic delivery date. We were pleasantly surprised when delivery was arranged much sooner. Your delivery crew was polite and professional. They did a great job of delivering and assembling.
Friendly salesman, nice store set up
Preston. He was polite and professional. He seemed to understand what I was looking for and what my style was.
Great customer service!
Preston was amazing and I have already been back to see him and purchase more items
I have had many issues with a piece of furniture I ordered last year and was in the store looking for a replacement as the store offered me a credit for the original piece.
I have made many purchases from Ashley in the past with no issues, but was leary after this latest incident. After finally determining a suitable replacement it appeared the piece was no longer offered as I needed. I did a bit of googling and found it was offered online so the store made all adjustments needed to order for me.
It is backordered so I can't comment on the actual piece, but the store did make sure to make things right with me after a year of bad pieces being delivered.
Preston was honest and promised to keep me in mine as a customer & not his commission. He’s extremely personable and friendly!
Saleswoman was very helpful and attentive to our requests and helping us find exactly what we were looking for. Not pushy or overly excited to sell us something.
Judi showed me everything I wanted to see, and was very kind even as we went 20 minutes past close to wrap everything up. She is a consumate professional and needs to be recognized as such.
Staff did not hound me but was available right when I needed them.
Friendly, knowledgeable staff
The cleanliness and organization of the store and how they display the furniture as well as the phenomenal customer service!
the sales team were responsive with out being overbearing and annoying
Helpful and informative
The gentleman that helped us was very friendly
Clean environment and safe for COVID. Good customer service people and good products the choose from.
Sales staff were very friendly and knowledgeable. They were able to provide us with immediate options in the items we were seeking. We have purchased several large ticket items over the years and have always been happy with our experience.
The friendliness, helpfulness, and professionalism of Josh, the store associate who assisted me.