Member Testimonials
Love the staff at the Farmers Branch location, Jacob is always so warm and friendly. This location is always clean and filled with happy positive energy. Out of all the locations, this one has always been my favorite.
I’ve been a loyal Planet Fitness member for the past six years, and overall, my experience has been great. The gym offers a welcoming, no-intimidation environment that’s perfect for beginners and casual gym-goers, as well as those who just want a straightforward, affordable place to work out.
✔ **Clean & Well-Maintained** – Most locations I’ve visited keep their equipment and facilities in good condition.
✔ **Friendly Staff** – The employees are usually helpful and create a non-judgmental atmosphere.
Planet Fitness is an excellent choice for anyone looking for a clean, affordable, and low-pressure gym. After six years, I’m still happy with my membership and would recommend it to friends and family! 🙂
Tanning!!! Love the tanning beds. Rooms and beds are clean, if not they do great at cleaning them before/after you. Friendly employees
I like the new machines and the massage equipment.
Clean gym!!!!!
Staff is nice!!!
Has everything I need.
Great locker room.
Tanning
Massage beds are very powerful.
Great price
Evening crew is amazing. Never any issues someone always there at the front to help
Great staff place is clean. Not overly crowded.
Inviting
Everything was wonderful
My local planet fitness here at home. location 3801 NW Cache Rd, Lawton, OK 73505 is amazing. Always good people around me, people from all ages and backgrounds working out making a difference. The gym is clean and machines already always being forced and remain clean. I wish I could say that for other planet fitness I go to when I go back to San Antonio. But right now I live in Lawton Ok and it’s been wonderful. I can go to other gyms but planet has always treated me fair so I will remain here for a while
I liked everything
Farmers Branch location off Valley ln is always a great gym session. The staff make it a welcoming environment and do a great job at maintaining the facility. Absolutely the best gym I've personally been to. Let me add im currently a member at another gym and this one is definitely ran a whole lot better.
It’s great, I’d just personally prefer a straight pull up bar and traditional bench press
Muy buen todo limpio y todo tranquilo
Todo está muy bien con el personal por si necesitamos ayuda ellos te ayudan siempre está limpio y me gusta venir muy seguido por las máquinas de buena calidad 🤗
Atmosphere, staff & equipment
Equipment... Staff and atmosphere
I love Planet Fitness. It's very convenient, reliable, clean, affordable, and friendly with an excellent variety of equipment.
Very good
Cleanliness of the gym and the layout
Best planet fitness in 757 th
HYDROMASSAGE
I have been impressed throughout the process of evaluating (trial workout), joining, and now enjoying my membership at the Norfolk Planet Fitness. The gym is always well-staffed, clean, and maintained (though the water fountain being out this week is not good). From the first encounter with Hugh when I came in for my trial workout (first time stepping foot in a PF) to my daily check-ins, my interactions with the team have been great. And the other members seem to be a good bunch. Kudos to the team and management.
Friendly and Clean the atmosphere is always so great!
Excelente
I like the cleanest of the place.
Everyone there is so helpful and ready to help in any way
Everything
I appreciate the great customer service skills from the manager, Bree, and her staff. Also, the price of the gym is wonderful, as compared to other gyms

Super friendly and professional staff. I feel welcomed every time I walk in. They always answer my questions.
One thing I didn’t like, I had received an email about a deal to “upgrade to a black card membership without a contract for only 24.00”. I proceeded to upgrade my membership through the app as the email said so. For some reason, the app didn’t want to let me upgrade. It gave me message to “contact in person”. So when I tried to get the deal in person, a team member told me “usually those emails don’t mean anything”. Something along that line. That sorry we can’t upgrade your membership without a contract.
Luckily, another team member called the manager (or membership specialist) to ask what they can do, and low and behold, after about 10 minutes of the manager (or membership specialist) digging around the computer, they decided they could upgrade my membership without needing a contract.
If it wasn’t for that one team member going ABOVE AND BEYOND to seek higher management for help, I wouldn’t have been able to upgrade my membership. That first team member completely denied my request and discredited the corporate email I received regarding the offer. Which would have been false advertisement on them; and a complete loss of trust between me and this gym. I really wanted to cancel my membership and find a different gym. One that holds true to their word.
Anyway, Planet Fitness needs a pool, hot tub, and a sauna.