Customer Testimonials
Service man was pleasant and efficient.
Very personable tech, knows what he is doing
Honest!
Mr. Bradshaw does an excellent job. Very professional.
So far so good!
My lawn looks so good since you have been treating it with the fertilizers, weed killers and pesticides. You arrive monthy and always leave a small sign in the yard notifying me you have been here.
I have recommended you to a few people.
Courtesy and respect for our property, as well as my feral cat. He always call ahead of his arrival to address my needs if I have any. He rings the doorbell to let us know that he's on the property.
They come as soon as we call with a bug problem
My grass is super green & healthy! Mike does a great job!
Your service person tells me exactly what chemicals he is applying before he starts.
Prompt sevice
Professional
Simple, reliable and affordable.
Efficient
All the Arrow people that we interacted with we very good, professional, and gave clear answers to our questions. Diane the scheduler and Doug the inspector were excellent. as was gabe who treated our house. great guy and friendly.
Friendly & knowledgeable
Timely, do what say you will do and service people are all very nice.
i liked the man who came to service my house
Service is timely and effective.
Serviceperson does a great job
We love our technician, Ewald! He goes above and beyond to help us out with our services. We have not always had a good experience in the past with the call center your company chooses to use. They will not allow us to speak with someone in the Jax office. They either take messages or try to just give us the next available appointment. Months ago we had an issue with a couple rats building a nest in our garage and destroying items like our A/C line. The call center did not feel the issue was urgent. Ewald noticed our call in the system and reached out to us to find out what was going on. He came out as soon as he could to assess the situation and recommend what to do. Ewald did an excellent job communicating with us when the call center was not helpful. He is professional, efficient and knowledgeable in what he does. We really appreciate him and how he has helped us so much the last several months when we have a problem. Thank you, Ewald!
You do regular check and give feedback. Employees are very polite and do there job very professional.
Reliable and friendly service technicians. Prompt response and resolution whenever I have an issue - i.e., ants, spiders.
Our lawns look really good!
Courtious and attentive tech.
Prompt attention to insect problems.
you are very good with contacting about times of service and also follow up is good jhs
BUGOUT has the best pest and termite services that I have ever utilized. My technician, Mr. Matthew is the most professional, knowledgeable,and friendly BUGOUT technician I have had the pleasure of meeting.
I like the communication about when the technician is arriving to perform the service and the quality of the work.
I have been a customer of Bug Out Services for 14 plus years. Employees are always pleasant and professional. Yes, there are several alternatives. However, Bug Out has not given me a reason to change or explore alternatives.

excellent services