Customer Testimonials
The person spraying around and under our home does a very good job.
notifies me day before application so I can be sure to keep my pet(s) off the lawn.
Does not bug me about other applications I do not need or perhaps cannot afford.
Your service people are always clean and courteous!
Punctual, professional, knowledgeable and friendly service.
Your Tech was great and honest .
Extremely competent and professional
Professional accurate
Very professional, expert and courteous service! I was with Terminex for years and for some reason they went downhill quick! Bug Out has been beyond great!
Owen and Terrence were on time, friendly, and did in my opinion a very thorough job.
Consistency! Have been customers of BUGOUT now for more than 20 years in a variety of local homes in the Fernandina Beach/Yulee area and have appreciated the results of Bugout care in ALL the locations we owned. They work to SOLVE problems!!
Always polite, professional and friendly!
We have so pleased with all of our Bug Out services over the past 3 years that we recommended them to our neighbors. We didn't know it at the time but Bug Out has a circle of friends reference program so after a few months they sent us a $50 gift card. They provide great service and their technicians are very knowledgeable. We will continue to recommend Bug Out to our friends and neighbors.
Just too early to comment. Been having trouble with weeds popping up. Tec tells me its the
person who cuts my lawn fault. He is during a good job at this present time have not notice any weeds popping up. So I hope he continues to take care of my lawn in keeping the weeds out.
The technician was polite and respectful of my property. He showed up on time and thoroughly completed his job.
customer service is great, always a yes and never a no
Always pre call and are very punctual…and no bugs in the house!
I like that all the spraying is done outside the house but it keeps us bug free inside for 3 months. Also, the tech listens to any concerns I have and tries to manage it (this visit we’ve had a build up of bees outside and he dealt with it. Bees are noticeably less now).
Everthing
Explained properly what was done and also confirmed name and contact and updated it promptly onsite followed by a confirmation phone call from office.
The consistency.
I like that I have the same technician, Joshua Hardee, each month servicing my lawn and shrubs. He is always personable and willingly offers his advice to improve my outcomes in maintaining my yard and plantings. His experience and knowledge are very much appreciated!
Great customer service.
I'm satisfied. Always greeted with a smile.
1. Control pest population
2. Always available if we have a pest problem
Scheduling an appointment was easy. Rep showed up @ house right on schedule and was very informative about what we needed. Rep scheduled work crew to come in and install some anti-termite ports around our house and this was done within 2-3 hours the same day. We were very happy with the experience--keep up the good work.
Fast and efficient service I have no complaints
He always addresses any special concerns I have in a professional manner.
Nathan was very respectful to me and my property. He made sure I knew exactly what he was doing and what he had done. He also made sure a furry family members were safe before spraying.
Very good service.

You do what you say you are going to do. If there is a problem, it gets fixed!