Customer Testimonials
Jacob takes care of me. Always prompt ! Educates me about product
Polite, always explain what you are doing and why.
Very thorough.
Friendly and professional people
The Technician that came to spray was very polite, courteous, considerate of our property and kind. He was also very informative and familiar when speaking about the old house we purchased. Provided us with suggestions to prevent pests from entering and made the effort to upsell his companies services. Although we declined the termite treatment upsell as we already have a contract with another vendor, your company will be shortlisted if our current termite exterminator fails to deliver. This techs name was Jacob. This guy set the standard on customer service. Great Job!!!
Professional
Timely
Courteous
Knowledgeable
Punctuality and service from our guy, Scott!
Service is great. Courteous and knowledgeable technicians.
Prompt
Everything from the office to the sprayer. Mark is amazing!
Arrow answers the phone with a live person who is knowledgeable and professional. Arrow listens to insure they get the correct person out to service whatever issue you are encountering. My favorite thing about Arrow no bugs inside my home no ants, roaches, spiders, etc. due to effectively treating our property.
On time, courteous and thorough.
Keith Moon is excellent.
Kristin is amazing! She has always been professional and done exactly what was told to me by the office. The office staff is great as well!
Jazzy was wonderful. She got rid of my ants. Md gave me good advice. She’s a keeper!
Since hiring Hughes there has been a drastic improvement in the areas for which we hired them.
Caleb is the best technician, very thorough and polite!!
Timely responses, careful with my home & belongings, pleasant
The gentlemen that does the extermination always does a great job.
Your staff in office as well as out in the field are always friendly - they really care about customer satisfaction.
The quality of service and products used is great- it’s nice to have a company that is truly home town!
Reliable. On time. Professional.
Professional and friendly technicians. Good communications about service.
Always on time and very professional.
The politeness of the men and their honesty!
Myron Horne was very transparent l.
His contract price quote was straightforward with no pressure or haggling.
Tech came out on time and earlier than expected.
Myron Horne is an excellent communicator, has a pleasant disposition, is very professional and knowledgeable.
Myron is a great manager and ambassador for Stark.
Please ensure all techs receive continued training by Myron.
Please hire more managers like Myron!
Professionalism, Courtesy and punctuality.
Friendly people. Efficient, thorough and always on time. Big company but this bunch feels local and and very competitive as well.
Friendly and professional.
Our Service Tech is Manny and we think he's the best. We also like the termite protection.

Overall Professionalism and competence.