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Client Testimonials
Antonio did a great job and even put extra time into some difficult spots. He was also very knowledgeable about the company and its products. Time will tell if the carpet cleaning keeps up with the promises.
Your employee, Steven, was very personable, professional, and fun to watch......He explained what and why he was doing something......The floor looks beautiful.....I will be calling you in a year or so for a repeat job....Thanks
The service technician was top notch and extremely customer service oriented ensuring that satisfaction was met.
I would like to comment on the scheduling of my appointment. The call center was very helpful and pleasant to talk to; however, a mishap transpired. I called in to schedule my appointment to have two bedrooms, three area carpets and one shower cleaned. I was quoted $175.00 to have this work done and that the shower might be a little more to clean depending on how large it is. The information given to the service technician showed as five bedrooms to be cleaned and possibly a shower. The service technician started with the shower when he arrived, cleaned two bedrooms and when he started on one of the area carpets he asked if it was wool; it is a wool area carpet. He said it would be $3.00 a square foot to clean and would cost an additional amount from what was originally quoted on the phone to me. In my conversation with setting up my appointment I was never asked what any of the area carpets were made of. So I went from being told the cost would be $175.00 to almost $400.00 and something. I have to say I was a bit stunned and it made for a very uncomfortable situation between myself and the technician. He went out of his way to make a phone call and came back with an amount of $250.00 for everything that I asked to be cleaned including the wool area rug. Even so, if the information sent to him for cleaning five bedrooms for $175.00 and possibly a shower, which I did ask to be cleaned and which he did start with, doesn't make sense that I still ended up paying more than what was quoted by the call center.
The service was very professional and your service man was polite and very careful not to mar the corners of the house or furniture. He answered all my questions and left me with some spot cleaner and was done in a timely manner.
Very friendly staff, did a fast and thorough job. Carpet dried very quickly and has stayed clean.
Thorough , but drying time was a lot longer than advertised.
Professional, courteous and fabulous job - even with pet stains
Too soon to tell. Took long time to dry.
Clean fast friendly
The person who came to clean my carpets was wonderful! Very friendly, professional and knowledgeable!
On time appointment.
No chemicals! Fast dry time! Prompt service!
My carpets are super clean.
It looks like it works
Our first experience with Zerorez; great cleaning job without soaps of any kind! Fast, thorough workmanship. Good pricing. Technician used good care of our home and yard. As promised, 'no crunchy carpet when dry.' We will definitely use Zerorez again.
Effecienct, thorough and professional!
The technician was very friendly and professional. Was knowledgeable about the service and did not try and sell any unnecessary products or services. He did a great job on our very worn carpets and I would definitely use Zerorez again and would highly recommend Zerorez to anyone!
Quick response to request (I was able to be scheduled within the same week I asked); excellent results on cleaning, and work was done quickly. Thanks
The carpets are always very clean after the service. I like the fact that there is no soap residue and my carpets stay cleaner longer. Your representative, Steve was on time, friendly and professional. Thank you for the great service.
The tech was a GREAT guy! The price fit, and the job got done as expected.
On time. Shared information about the products he used as he used them. Helpful.
Very friendly. Amazing job on carpet. Very clean, and soft no residue left. Thank you. Highly recommend if you want really clean carpets! David
The technician was on time, he called first before arriving. He explained the products that were being used on my carpet. The job was done thoroughly.
No residue
That its clean and green with 0 chemicals thanks for your service.
Ease and quickness of scheduling. Got next day appointment.
My carpets and tile are clean! No harsh chemicals or soaking through the carpet to the pad was necessary.
the team was very committed to saving us money and providing us with premium service!
My carpets look good. Ben the technician was very nice. I've been listening to ads on the radio for years about zerorez and after reading quite a bit on the internet about the company and "empowered water" (after I had my carpets cleaned) I am not convinced that anyone should drink the water. I think that there is false advertising regarding the use of chemicals. That being said my carpets look good. Thank you.
On time service, thorough cleaning, competent, friendly technician