Client Testimonials

Prompt and courteous.

the rugs and the carpets came out beautifully.

Derrick took the time to explain the process to me...he was on time & very professional.

Zerorez's prices were more than fair (and very competitive). I'll be telling my friends

about them.

Great customer service!!! Our carpets and coach look brand new, Thank you, Laurie

Courteous employees, great results combined with very reasonable prices

The results! Everything was done professionally from scheduling an appointment, to the arrival of the technician to the work itself and of course the look of our newly clean carpeting.

I have used you since you got here from Texas many times at homes and work. You do a great job and your guys are all good. Kensin was very mannerly. You train your guys well. I already promote you to anyone who cares about there carpet

The service was good and we were please with the work. Thanks

Your no chemical approach to impeccably cleaned rugs.

I like that it's natural and citrus based.

Everything!

Green Clean

They are thorough, did the work in a timely manner and cleaned up behind themselves. Very good job.

Great job! Very clean - professional staff

Did an excellent job - the carpets and upholstery that were cleaned looked and smelled great. Price was reasonable, and the Zerorez representative that did the cleaning was very professional and customer focused. Would recommend Zerorez to anyone that is looking to get their carpets cleaned.

Price, how clean it was when finished, and professionalism of agent

I'm carpet was very clean.

cleaned well

Outstanding service. My old carpet sparkles, inasmuch as it can. I asked for gentle treatment and got both that and fantastic results. Courteous service person. He really listened and wanted to make me happy. Thanks. MPM

The personnel are professional and explain everything. My technician was very careful with my dog and was concerned that she not slip out of the house intentionally (she didn't). ZeroRez kept me well informed as to their arrival and optional services. They did a great job cleaning some old carpet and made it look much better. I wouldn't hesitate to recommend them to anyone for any size carpet cleaning job.

Job well done

Nice job

Staff very friendly and professional.

Customer Service is superb

I just hope the stains are gone for longer than 6 months this time

Friendly staff, excellent work, clean as a whistle, even the pet stains.

Technician was courteous and worked quickly/meticulously! Great/respectful dude-give him a raise!

Please ease off on the relentless upselling-our $89 (for 3 (tiny/unrealistic) rooms) N & O coupon quickly turned into a $200 charge which did not cover/include needed spot treatment b/c we were already way over budget. Don't withhold basic cleaning services w/o surcharges. Technician tried to entice me to pay extra for spot treatment as "pet odor might resurface during cleaning!?".

Don't try to outsmart your customers-just serve them, provide VALUE, & the referrals will come naturally!

The upselling over the phone, then in person, was disappointing as a 1ST TIME customer.

Otherwise, a great experience with (overall) expected results!!!

technician was knowledgeable and friendly

company of their word to come back if not satisfied...

I like the fact that Zerorez is a green company. Kevin, who has been to my home on a number of occasions for your company, has always done an outstanding job in cleaning my carpets.

Greg, the technician, was courteous and professional. He went right to work and finished by asking if we were satisfied with the service.

The carpets looked great!!

Thanks!!

I LOVED THE SUPER COURTEOUS AND PROFESSIONAL SERVICES OFFERED BY GREG, THE SMELL OF THE PRETREATMENT AND THE FEELING OF KNOWING THAT THERE WOULD BE NO RESIDUE ON MY CARPET. IF YOUR RETRO PRICES WERE IN EFFECT MORE, I WOULD USE YOUR SERVICE MORE. THE NORMAL PRICES ARE OUT OF MY PRICE RANGE, ESPECIALLY WHEN I CONSIDER HAVING MY STAIRS CLEANED.