Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   October 27, 2019 — Rated 10 out of 10 by A.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Thorough and clean.

Report a concern   October 27, 2019 — Rated 10 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Fred was awesome. He really cared about the recent loss of my cat and the well being of my current cat and future kitten. He was knowledgeable on your product safety and “green” practices. Hope to see him next year!

Report a concern   October 27, 2019 — Rated 10 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

It was quick, affordable, and Kevin did a great job!

Report a concern   October 27, 2019 — Rated 9 out of 10 by P.H. Zerorez Raleigh/Durham
What do you like about our products and services?

The service man was well dressed, articulate and answered my questions so I understood. I understand that you don’t use heavy chemicals which is why I chose your company
The service man also had a delightful manner and sense of humor

Report a concern   October 27, 2019 — Rated 10 out of 10 by Mary Ann Manconi Zerorez Raleigh/Durham
What do you like about our products and services?

Wonderful service. The gentleman that cleaned our rug was friendly, experienced, not pushy with other services, and very kind. Your products are wonderful. I did not expect my rugs to look so good. My son has used your company many times and demanded I call you this time. I am very happy that I did.

Report a concern   October 27, 2019 — Rated 9 out of 10 by C.L. Zerorez Raleigh/Durham
What do you like about our products and services?

The four hour dry time is the best feature.

Report a concern   October 26, 2019 — Rated 10 out of 10 by Kathy Alston Zerorez Raleigh/Durham
What do you like about our products and services?

Our technician, Freddie was friendly, professional & very knowledgeable of the products of service. The end result was very impressive & completely satisfactory. A+ rating!!

Report a concern   October 26, 2019 — Rated 10 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

They were professional, starting with the call back, scheduling, calling a few minutes ahead on the same day, came in between the time frame and did a good job.

Report a concern   October 26, 2019 — Rated 10 out of 10 by B.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Ease of scheduling and prompt response. Young man who cleaned the carpets was friendly and polite and in and out in no time. I was happy with the service.

Report a concern   October 26, 2019 — Rated 9 out of 10 by J.B. Zerorez Raleigh/Durham
What do you like about our products and services?

The second time the floors looks clean and smelled a lot better. My wife was much happier.

Report a concern   October 26, 2019 — Rated 10 out of 10 by Alysha Matson Zerorez Raleigh/Durham
What do you like about our products and services?

Ray was amazing!! Friendly, personable and educated me on the process. I would highly recommend him and Zerorez to anyone I know. Carpet looks brand new and smells great!!!

Report a concern   October 26, 2019 — Rated 10 out of 10 by B.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Your tech that came here...Ray, was great. Knowledgeable, personable....just great.

Report a concern   October 26, 2019 — Rated 10 out of 10 by L.D. Zerorez Raleigh/Durham
What do you like about our products and services?

No chemical residues left behind

Report a concern   October 25, 2019 — Rated 10 out of 10 by F.C. Zerorez Raleigh/Durham
What do you like about our products and services?

On time. Explained everything. Revealed hidden pet stains. Competent and knowledgeable. Great work.

Report a concern   October 25, 2019 — Rated 10 out of 10 by T.W. Zerorez Raleigh/Durham
What do you like about our products and services?

The individual was very knowledgeable and took the time to explain the entire process.

Report a concern   October 25, 2019 — Rated 10 out of 10 by D.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Associate was pleasant and hard working and was able to help remove some old set-in stains. And the carpets look and feel much better.

Report a concern   October 25, 2019 — Rated 10 out of 10 by D.A. Zerorez Raleigh/Durham
What do you like about our products and services?

I was very pleased with the end result of my first experience with Zerorez. I had sheet-rock dust from a kitchen installation and needed quick cleaning. I got it. My Technician was pleasant and thorough, on-time and efficient. When he left, the dust odor was gone. My old carpet still had worn paths, but even those looked better. All smelled clean again and I am very grateful.

Report a concern   October 25, 2019 — Rated 10 out of 10 by A.B. Zerorez Raleigh/Durham
What do you like about our products and services?

How clean the carpet got, how prompt and courteous the cleaners were.

Only thing I didn't love was that they didn't move furniture.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Caroline Urben Zerorez Raleigh/Durham
What do you like about our products and services?

Technician was very professional, personal and through. Was very efficient and did a first class job. Company was responsive with phone calls, appointments and keeping me informed with my appointment.

Report a concern   October 25, 2019 — Rated 10 out of 10 by S.H. Zerorez Raleigh/Durham
What do you like about our products and services?

The carpet looks and feels new again. I am very happy with the overall outcome.
I am not happy with the extra fees we paid for pet "bio" treatment. We have pets, so we did agree to pay the extra $75 for the "bio" treatment, and the extra $15 for water disposal (not sure how the "bio" treatment requires a different kind of water disposal). Even though I scheduled the cleaning of THREE rooms, I was only quoted for ONE $75 "bio" treatment. When the technician arrived, we were informed that we needed to pay another $75 since we only scheduled the bio treatment for ONE ROOM.
We should have been informed up front that the pet "bio" treatment is $75 per room. I thought $75 overall was quite expensive, but I did agree to that. The extra tacked on fee was an unpleasant surprise.
We do love the condition of the carpets at this time, but the price may prohibit us from using this service again.

Report a concern   October 25, 2019 — Rated 10 out of 10 by C.S. Zerorez Raleigh/Durham
What do you like about our products and services?

I've used Zerorez twice and they've never let me down. They estimate accurately, keep me informed on scheduling and logistics, don't "up-sell" too much on site, and always deliver a great end. I'd recommend them anytime.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Melanie Foster Zerorez Raleigh/Durham
What do you like about our products and services?

Many THANKS and huge KUDOS to Renaldo Moses! Super professional...informative but not pushy. Very thorough! ZeroRes is lucky to have him! Carpet looks so much better!!!

Report a concern   October 24, 2019 — Rated 10 out of 10 by G.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Professional, courteous staff. Cost-effective, good quality work.

Report a concern   October 24, 2019 — Rated 10 out of 10 by K.G. Zerorez Raleigh/Durham
What do you like about our products and services?

I was very pleased how clean my carpet turned out! Raymond was awesome. He was very knowledgeable with the products. Conscientious and trustworthy.

Report a concern   October 24, 2019 — Rated 10 out of 10 by D.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Got me in at last minute and on a tight schedule before moving in 10/10

Report a concern   October 24, 2019 — Rated 10 out of 10 by S.R. Zerorez Raleigh/Durham
What do you like about our products and services?

A very professional technician who went strait to work. He was very officiant and did a great job cleaning all the rooms and stairs in the house. It looked great after the tech finished and the carpet didn't take very long for the carpet to dry. Overall we were very pleased with the service that we received and I would highly recommend Zerorez to anyone looking to have their carpets cleaned.

Report a concern   October 24, 2019 — Rated 10 out of 10 by R.S. Zerorez Raleigh/Durham
What do you like about our products and services?

This was our first experience with Zerorez. We were very happy with the services and our technician Tevin. Price was just as quoted. No surprises.

Report a concern   October 23, 2019 — Rated 10 out of 10 by E.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Your technician was professional, skilled, on time and my carpet looks great.

Report a concern   October 23, 2019 — Rated 10 out of 10 by G.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Excellent Service

Report a concern   October 23, 2019 — Rated 10 out of 10 by Kieth Moore Zerorez Raleigh/Durham
What do you like about our products and services?

Great customer service. Polite, friendly, and on time.


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