Client Testimonials

cleaning process

We love how clean our carpets get-and there’s no residue from the clean

Twice I’ve had zerorez clean my carpets. Both employees were informative with their texts re arrival time. They were efficient in getting the job done. The first tech got out stains I thought were forever. Wasn’t quite as bad when the second guy came a year later.

We have used Zerorez for many years now.
Their technicians are very polite, respectful, and do a thorough job.
Carpets are left very fresh and clean.

We’ve had technician, Balin, several times. He’s great!
Will request him again…thank you Balin for an excellent job!

The service technician was very professional and hard-working.

I initially reached out to Zerorez as I believed I had a very strong, pungent odor emanating from my newly installed carpet.
I'd previously reached out to the installation company but only received a limited response.
Upon inspection, the technician did notice in a few areas the same odor I'd experienced and made a few suggestions, one which was a concentrated citrus and detergent mix along with other cleaning agents for the initials steps in the process.
As the weather was just starting to get cooler outside I could really leave the windows open as long as I would have liked.
The carpet was dry-to-the-touch by about 8:00 pm that night; the cleaning was completed around 2:30 pm.
The citrus aroma, while a nice change from the off-gassing in the padding, only stuck around about 3 more days.
At this time we're back to where we started, although not as intense.
I imagine it wears off over time.
Yes, I would recommend Zerorez for their very professional, above-and-beyond, carpet cleaning services.

Technician communicated efficiently on his arrival time. Very professional who explained the process and other services well. Completed the work in an exceptional manner while meeting our expectations. Polite and respectful employee. Equipment well keep and presentable. Will use their services again

professional, courteous, respectful

Very polite and courteous When he entered the house he put on his little booties. I told him he didn’t have to, and he says nope. This is what I do. He was efficient the furniture, especially the couch looks awesome and the whites in the carpet have come back to life thanks very much.

Rainel was the tech who cleaned our rug and sofa. He did a wonderful job. Next time we have our rug and sofa cleaned we are going to ask for him.

Raphael was great, friendly and professional. We had to adjust arrival time to our house and he was very flexible. The carpets were cleaned as requested and the payment was easy to make.

The technician was very thorough in explaining the process and giving advice. Very easy to talk with. The carpets looked great when he was finished.

The lack of residue left in the carpet

My technician was very thorough and did a great job. He was very personable and professional.

Both times I've used you, your employees have been extremely friendly and fast. Fast. I like the products because they leave no smell and my furniture always looks brand new.

The staff has always been so helpful and knowledgeable especially with having 3 dogs.
Completely satisfied with the products used around animals and the efficiency of how fast the techs get it done and so clean.

Carpets look like new after treatment. Technicians very professional. Treatment scheduled a couple of days after I called.

Best carpet, tile, upholstery cleaners ever! We use the in Oregon and Arizona. Professional and polite staff!

Carpet always comes out so clean with no chemical smells.

I like how they pre spot the carpet then shampoo and the carpet is not really wet when finished.
My carpet looks like new and it's over 20 years old.

Thank you for great service.

S. Beavers

I thought the service technician did a great job. He was very knowledgeable and informative.
The cleaning of my upholstery turned out great. I am very satisfied and will use your company again.

Prompt
Efficient
Friendly

The employee who did our job was fantastic. He is very good and knowledgeable about your products and about how our carpets will react to your products. He is very trustworthy and professional. He is a very good representative for your company.

Efficient, very respectful of our property and “stuff”…..and love the fact that there aren't any chemicals used. 💕

Amazing customer, service and efficiency, quite the combo! Ahead of time scheduled, was very professional and efficient. Did a great job. Performing the service above and beyond with communication and efficiency.

The team was very kind, as well as professional, a true asset to your company!

It's a safe way to have our carpets cleaned, as both myself and my husband have respiratory problems. The technician was able to come earlier than planned, was efficient, and personable. I am very happy that he was able to remove coffee stains and spruce up our 25 year old carpet!

This is the second time I have used you, and both times have been more than happy with the results. I have used the same service person who does the best job ever. He is polite, clean and neat and explains everything to you very clearly and very pleasant to have in your home. I think that your company is very well run and efficient in every detail. I would highly recommend you .

Name removed

Quick, efficient personable. What is going to be done explained before service begins

The technician was on time and explainened the treatment. Your technician was very thorough and completed everything efficiently. Thank you.

No after smell. Fast. Polite and efficient.