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Client Testimonials
I felt that the technitians who came to my home were knowledgable and honest about their work. They informed me that the spots in my shower were not mold/mildew but holes in the grout. They could have gone ahead with the cleaning and charged me, but, instead they honestly told me that Zerorez service wouldn't be able to fix it. The guys were personable, quick and knowledgable!
The tech's were very friendly, and explained how long they would be in the house.
I would recommend Zerorez to friends and family.
The men that cleaned my carpeting did a great job, they were very professional and courteous.
They do a wonderful cleaning, pet odor removal is the best I have ever experienced.
I like how well the company communicated arrival times and how good the carpets look after a few days of use. The carpets look new again even in the high traffic areas.
your processes for cleaning carpet's and duct work.
Your technician was very courteous and professional. My carpets not only look like new, but have the soft feel of new carpet.
Very nice staff.. fast service, job well done.. scheduled quickly after I called.. very happy with the whole experience.. a bit on the spendy side but I got alot of extra's.
They gave me a quote over the phone and it was comparable to other companies we've used in the past only less chemicals/dry faster. They called me back to let me know they were running behind and the tech would call and let me know when he was coming. He appologized for the delay and told me he would give me the same attention that he gave his previous customer and he did. He explained everything he was going to do. I was very please with the companies business practices. Thanks again Ken!
The carpets look great
That you do not use soaps and my carpets are clean when you leave.
Our carpets had been cleaned before but always left some stains. Zerorez was able to get out all of the stains - even those that had been around for a couple of years!
Service was excellent and professional. Was very satisfied with the results. Was the second time I've had them clean carpets at my house, and I will hire them again.
The clean look and the workers
The employees are always very courteous and they do such a fantastic job getting the carpet cleans!!
RJ came out to our house and did a great job.he did 5 rooms in our house.our livingroom was so bad with dog stains that we both had to sit and think what would be the best way to treat the carpet.RJ was great he had an idea and it worked.we have no smell of dog peee anywhere.thank you.we have told a bunch of people about your service and they said they will be booking a cleaning.our carpet is 11 yrs old and has gone through 3 puppies and it looks like new now thank you zerorez.
The service technician was very nice. He did a great job cleaning the carpet in our home and did a walk-through with us after he was finished to make sure that we were pleased with his work. We also liked that the carpet was not really wet after the cleaning and therefore didn't take long to dry.
Your services were very nice. My carpets look great and your staff were very nice also.
The gentleman that came to my house was a VERY nice and polite individual.
Professional, no hazardous chemicals, friendly. Overall great customer service!
It was done failry quickly and the carpets were so much cleaner than they had been. It was a very noticable improvement. I would use them again.
Carpet seems very clean, workers were very competent and respectful
we liked the finished work but there was some comfusion on the billing which was satisfied with a phone call
Quality cleaning & customer service was great.
Fast quick and clean!
Our carpeting is approximately 4 years old and has been well used by our family that includes two Golden Retrievers. Our sofa is approximately 5 years old and was also in need of a cleaning. The tech was very meticulous and his work resulted in a well-used sofa and carpeting looking brand new again. We are very pleased with the results, especially the carpeting: it's soft and feels brand new like the day it was installed. We'd definitely use zerorez again.
It is the best most thorough cleaning I have ever had from any carpet cleaning company.
I want to say without a Doubt, your employee Aaron Cruz was by far, the most professional, knowledgeable, helpful, considerate man I have ever met! I was very impressed with him in every aspect of his job. If I could request him each and every time, I would! I can't say enough about his professionalism and overall performance, he did a fabulous job, took his time and never seemed to be in a rush just to get the job done. I was truly impressed with all he did that day. I don't often rave about people who have done work for me but this man was very genuine and impressive to me. You could tell he genuinely enjoyed his job and had pride in the job he did! Thank you for sending such a awesome worker to service my carpet, he deserves a raise or promotion but don't want to lose him as a worker so just give him a big raise and bonus. Truly he was the best!
1. The clean carpets
2. The Professional approach to all the aspects of the job ie; scheduling, cleaning, follow-up etc.
3. The reliability of being on time and finishing the job in a timly manner.
The carpet looks clean and new again. I like how well the stains came out of the carpet.
Actually, I have already recommended you to friends and they will be calling. I have to compliment you on always keeping in touch with us as to the time you would be coming. I had several confirmations to keep me up to date and it was really appreciated so we could plan. Also, Juan, the fellow who cleaned our carpets was knowledgeable, caring, and gave us good information on our present carpets and could answer questions on carpets we might want to purchase in the future. You were recommended to us by Home Depot when they came over to re-stretch our carpet, and said that your way of cleaning would help us in not having to have it restretched again. We are very glad we called you, and with you being available 7 days a week, it's easy to make a time work for both you and the customer.