Client Testimonials

Friendly, competent service personnel. Like no chemicals and method of cleaning

Our white Carpets looked great, furniture-chairs looked amazingly clean and I didn't think they were that dirty but after 25 years guess they were.
Your technician was very careful in our home with equipment.
We will be having your company return next week to do more rooms. Thank you for great service.
Karen Gehrke, Maple Grove, MN
Owner: Karen's Decorative Painting

People are great and the carpets are very clean afterwards.

He did a great job on my old carpeting bringing it back to life.

Very pleased with the results, made the house smell great and the carpet looks phenominal!

Derek was so GREAT!!!!! We were so pleased with his knowledge, patience and kindess shown towards out children and myself. This comment no where expresses our complete satisfaction with our time with him and will gladly use and recommend Zerorez because of Derek!!!!

I thought the person the was performing the cleaning did a great job and was giving it his best.

This was my first time using Zerorez and Jeff Kotta did a fantastic job!

Excellent cleaning and great customer service from Nate our technician

How well our carpets feel clean and stay clean longer. The service rep was very helpful

The worker was very professional and the work was great. Feels like a new carpet. Very pleased.

No residue

My carpet is really clean - all spots were removed by your product.

The technician was very good at explaining the work to be performed.
The carpet was easier to dry this time. Not as wet as the frist time.

Offered to redo some areas based on my feedback, so actually follow-up and stand behind your service.

We like how it's more natural than the rest of carpet cleaners out there, and the technicians have always been very nice.

Carpet's not stiff when done, has a nice citrus smell not a chemical smell, we have always had a very good experience with zerorez employes and have been on time.

Chemical free, environmentally friendly, ease of scheduling, detailed instructions to prepare for service

We like how the carpet looks and feels and no chemical smells afterwards. The person who did the job was very curtious and knowledgeable. you are not pushy with your extra services --you offer and if we say no that is the end of it. Very efficient.

The staff was kind, courteous and on time. Carpets were cleaned in a timely fashion and they left no mess behind. I will definitely call them for another cleaning especially to maintain my new carpet warranty. Great job and thank you.

Feels clean, not stiff.

Great service. Quick!! Very informative when we asked questions.

The carpet cleaning was outstanding, transforming our carpets and turning them cleaner than they were when we bought the house. The technician was friendly, competent, and very easy to work with while in the house. He was honest about a portion that could not be cleaned for reasons of too much damage and offered good suggestions on areas that might need follow-up work. And the lack of heavy chemicals was a true relief for the asthmatics/allergy-ridden members of the house. Overall, a very worthwhile investment! We'll be back!

Very friendly kind service man. The product works. . . .my stains are out!

Very professional, clear about services and charges, and did a great job tackling the tough spots on our carpet

Professional service, great results!

Tech was great, very happy with the results.

Friendly workers, fast, informative

Good service.good prices.

Here's what I like:
1) The product: It's an affordable alternative to the traditional carpet cleaning industry that has a bad name. because they tried to over-sell stupid extras to the consumer who got blindsided by their desire to get their carpet cleaned. We simply could not say "no".
2) Zerorez actually works! Carpets that are cleaned by Zerorez are cleaner than conventionally cleaned products and they stay cleaner because...
3) There is no residue left to collect future dirt because the cleaning process doesn't involve soap which will attract dirt once you've had your carpet cleaned.
4) Their sales people, carpet cleaners and administrators are all trained to give top notch customer service. I have personally experienced each level: The phone end who receive our calls, asking for service, the actual carpet cleaners who provide the service to your home and the administrative staff who make sure you're happy. It's all training of good people to do the vision and they do it. I am a retired real estate sales person who always recommended Zerorez when my clients were getting ready to sell their home. This IS the company to come to when you want to get your carpet cleaned. I also need to commend their area rug cleaning dept. but this is long so will do in a later feedback.
I am not a professional reviewer..I write well and like to commend businesses that focus on customer service. I am a member of Angies list, which I highly recommend if you want top notch people in your home. Mary Elizabeth