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Client Testimonials
This was my mom's home where the carpets were done yesterday. I'm her daughter Judy who was there for the cleaning, my mom doesn't use a computer, so I said I'd take the survey. I've heard advertisements on WCCO, for your service, but I didn't know anyone who had used it, and I liked the fact that you move some of the furniture (my mom's 86), and Steven was very through on explaining everything that was going to happen, a very personable young man and he made us feel comfortable and that we could ask him anything. The carpet in all the rooms looked beautiful, and he was finished in under the time he quoted us!
Great service and work!
I was completely satisfied.The guy did a wonderful job and was very polite,and cleaned the carpet so fast. From now on I will only use Zerorez.Keep up the good work.
We like the friendly and knowledgeable carpet cleaners who are willing to be very helpful. Also, we like the cleaning mix that we use for spills after the cleaning is done.
Excellent communication with customer. Provided customer with other services which we were not aware Zerorez offered. Thanks for the great service.
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No soap residue.
Everything was protected and the mess was minimal. Stairs look awesome!!! James did great.
One issue - the Zerorez truck left 2 large oil spots on our concrete driveway - we have had none until now, so we weren't happy with the truck!!
Very professional staff, very timely response, quality work
Carpets turned our wonderful, very friendly person
leaves the home fresh and clean with no sticky residue on the carpet. Josh was very polite and did a great job.
Easy and very professional.
Representative very pleasant and informative. He was cooperative and thorough in his work.
No residue
The guy that was here was very nice and helpful. He did a great job and cleaned my carpet thoroughly. I will be using Zerorez in the future.
The only negative was that the window time frame which they had left a message a few days before was set for 1-4 but he was here at 10:45. Luckily I was here and it worked out ok.
I have always been pleased with Zerorez but this cleaning was the best ever. Derek was so thorough and the carpet look great. Also he was delightful!
It got done even when it was storming. Ryan did a great job and I am very pleased. Like
the way it cleans. Ryan was personal able and work very hard. Highly recommend your company.
Product cleaned our carpet traffic areas fabulously.
I had a couple of expensive rugs cleaned by Zeroez and am very pleased with the quality. I just have not been disappointed with Zerorez whether they are cleaning carpets or area rugs.
First, the tech is prepared with tarps, door and wall guards to not damage your home. The tech goes over the areas and furniture you would like cleaned with pricing and suggestions before he starts. I appreciate the time taken to throughly clean and wipe away water that is not on the cleaned areas. The amount of time to dry the cleaned areas is reduced due to the "Empowered water" and system used.
We have only used Zerorez to clean our carpets the last 5 years and will continue in to the future! Thank you Zerorez for another job well done!
Pam, Chanhassen
I liked the person who came to do the task...Eric? He was very helpful and explained how your procedure and supplies work for our carpet. I learned a lot. He also found stains and soils we had missed noticing. Everything looks really fine. He did a good job. Name removed
Great service. My husband spilled coffee the day after our cleaning. Technicians came out in a snowstorm to help clean it up. Love Zereorez!
Switched to Zerorez several years ago and would never use anyone else. The technicians are extremely competent and easy to have around and do a wonderful job of cleaning. Carpet dries quickly. Zerorez process gets stains out that previous companies left.
Knowledgeable staff, quick and friendly.
The carpet is clean. I like that the chemicals used are not harsh and safe for kids and pets.
Easy to schedule appointments; courteous professional cleaners
My carpet was dry within a day.
zerorez cleaning is the best in Minnisota !
On time and not a lot of up sale.
Very friendly and knowledgeable tech. Took before and after pic's and then let us view them. As nasty as it was to see what was all inside the air ducts, it was great to see the after pic's. It just proved what a great idea it was to have the Zerorez come do the cleaning. Your tech also provided us with info regarding ways to keep the air clean in our house. Great customer service!