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Client Testimonials
The smell is wonderful. The workers are great. A wonderful Minnesota business
Very professional, courteous and thorough.
My carpet looked almost new and there was no strong chemical smell (which is great because I am allergic) I was not here when the cleaning was done but my friend she told me the young man was polite and thorough
Les was great! Very professional and did an incredible job!
On time, efficient and thorough
You lived up to your promise and came back to re-do my carpet when it still smelled like cat pee.
AFter using 2-3 other carpet cleaning services over the years, I found ZEROREZ to be FAR superior in the very limited amount of moisture remaining in the carpet after the cleaning. I also noticed NO product odor.
Safe, non toxic, on time,
fast and efficient
The job was done well and the price was fair.
Your technician Kayle Witzman was a true professional. There were technical issues with the cleaning van that were out of her control but she explained the situation and stayed positive the whole time. The cleaning was exceptional, the service was exceptional. I used to work in the cleaning industry and didn't think anyone could clean nearly as well as I could clean, at least in my prime, but this was right up there. If I could give her an 11/10 I would. I will definitely recommend Zerorez to a friend, a relative, a co worker, I'd even reccomend Zerorez to an enemy or old rival in an attempt to patch up a shaky relationship. I am enthralled with my experience and can not speak highly enough of the quality of service and quality of technician.
I like that I don't have to worry about residues being left in the carpet as we have pets. Also, the service was great. The person that came to our house was very knowledgeable and personable. He took the time to explain about different stains and gave us plenty of time to check his work, which was very good.
Techs are professional and the results are awesome!
Your representative, Chris was professional explaining the process and how he would proceed. The results were better than we expected, the fast drying of the carpet a big plus.
Chris was a pleasant and knowledgeable person!
Schedule was easy to accommodate and service was very quick and professional
service was great! Don't like the way the service man tries to get you do clean more to raise the price. I know that this is his job and he was told to do this I just don't like it. he was not pushy at all though. Again he was great and am satisfied with the work he did.
That you guarantee the service and will come back to fix any issues there may be.
Professional, thorough and pleasant people to work with!!
The friendliness of the employees and they came on time. Did a good job on our carpet.
The cleaning was done well and the worker was very flexible about getting the keys of the unit from the management office.
Only complaint is that he left the hardwood floor dirty from walking from the wet carpets and left s bit of a mess in the kitchen sink.
Ease of scheduling, timliness, and resuls
the frsh smell, all stains removed and my stairs look new again!!
Looks perfect
After having my carpets cleaned extremely well by the professionals at Zerorez, my apartment complex decided to try and charge me for "Devaluation". I called Zerorez simply to get the notes the technician took so that I would have them in case the matter went to court, but Dennis from Zerorez absolutely went the extra mile. He informed me of their 30 day satisfaction guarantee, and worked with myself and the apartment complex to come back and re-assess the carpet and take care of any issues. After the technician John re-evaluated the carpet, it was simply normal wear and tear the apartment was attempting to charge me for!
TL;DR, Zerorez goes the extra mile and they actually do care about their customers and take pride in their work. I will be using Zerorez exclusively from now on. Thanks!
Efficient service, great staff person and great cleaning job!
very professional techs, carpet dries quickly
Quality cleaning, up front pricing, professional employees.
My area rugs look and feel like new! Very pleased. Thank you!
Always courteous and helpful with cleaning issues!
Friendly, professional technician. Ability to sanitize carpet.