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based on 30130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Derrick was very friendly but very professional. He provided the information about the products you have but did not make me feel pressured to purchase anything I didn't want.
I appreciated that.
Service was great.very friendly.
Service was on time and communicated well.
Very professional
Carpet looked great
Very professional & preformed wonderful work. Thank you.
Very thorough and timely. Did a great job.
Gets ruga clean everytime
It works better than your competitors.
OUR SERVICE TECHNICION DID A GREAT JOB ON OUR FLOOR AND CARPETS. HE WA SO FASTIDIOUS AND TOOK HIS TIME TO DO THE BEST JOB HE COULD. THANK YOU!
After two multi-step cleanings back to back, my carpet still has very strong pet odor. It is almost as bad as before cleaning, in spite of several chemicals for the problem. The carpet is less than a year old and should be easier to clean. I do wash my dogs, but the smell remains after carpet cleanings. It was already cleaned 6-months ago with another company. I was expecting better results from using the Zerorez process, but I see little difference after service. It still stinks like dog (not waste).
Fast--deep cleans and freshens carpet--dries relatively quickly
Promptness and Briar was very courteous. The carpets looks great.
My tile looks AMAZING!!! (however, there was some residue left on my vinyl flooring) I am still tring to get it off after a week.....I would still use your company, just saying' (no residue??)
I liked the guy who showed up. He was thorough and professional. Thye carpets were cleaned properly and you have the added service of cleaning oriental rugs.
Great job and will call again.
Your people cooperate so well by helping with heavy furniture.
i love the clean smell and no chemicals
the last two times I had my carpets cleaned by Zerorez the job was fantastic and dried in 2 hours. This time my carpets do not look clean, they smell and took 6+ hours to dry. I am very disappointed.
My carpet and tile are unbelievably clean. The technician, I'm sorry I don't remember his name, but you need to definitely give him a raise. He explained everything he was going to do in detail and, although I didn't understand all of it, I was very impressed with his knowledge of his products. He was polite, professional, quick, and very knowledgeable. He is an asset to your company.
Your product and service was great, but we were told our carpet would be dry in four to six hours. It took three days.
The way my carpet looks when done, the fact that it dries quickly and the courtesy and professionalism of the technician.
Service is very good and on time, communication is very easy and accurate, product cleans my carpet well.
Quality job. Courteous service person.
The rep, the outcome,
This was the third time that we have had your company come out to clean our carpet and we are always very pleased. However it seems that this time we have some yellow spots that came up on our carpet that were not there before. If someone could call me I would really appreciate it. Thanks! Susan Last name removed Phone number removed
Good quality service performed by courteous professionals.
On time, very friendly and knowledgeable, carpet and grout look great
Friendly professional and on time
the floors are reaLly clean!
Pleasant, helpful and knowledgeable staff.
Thorough job.