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based on 28799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, efficient, complete cleaning.
Colton did a great job explaining how the duct cleaning works! The vacuum truck is the magic to the process.
Thanks Colton!
effective, courteous, customer service
Harrison was an excellent carpet cleaner.
Great service, fair pricing.
Caleb Baker was our technician and he went above and beyond.
Thank you!
Friendly and formative! Had a great experience, will definitely be using again.
Josh was great. On time, informative, and efficient. Everything looks great. I would recommend and use zerorez again.
Extremely clean work! Harrison was amazingly thorough! This is why we are a repeat-customers!
Lead technician did a great job with the cleaning and showing me videos & photos as he progressed. Both techs were very professional, and very clearly took pride in their job. They also did a good job of cleaning up afterward.
Eddie was amazing! Overall communication and service was excellent. I’ll definitely use you guys again for my future cleaning needs!
Timely and thorough personnel. Removed old carpet stains. Removed pet odors completely.
Service technicians were polite and efficient. The carpet was clean when they finished.
The associate that cleaned my rooms was very thorough in the process of cleaning the rooms and polite and courteous.
Fantastic job! Service was on time efficient and did a great job communicating! Highly recommend
Technician was very professional as well as courteous. Service that you usually hope for, your company actually delivers! Won't hesitate to recommend Zerorez.
everything great service tech was great job well done
Very good results on my tile and ground cleaning. I should have been doing this once a year. Tech was very nice and thorough.
I have used Zerorez for several years and normally have been very impressed with the services they provide and the fees they charge. However, the last service had several things that, in my opinion, are not professional. The technician did not clean beside or behind the MBR toilet area as he said his machine was too large to fit in that area. Had to clean the area myself, which I have not had to do in the past with your service. Also, the bill included a $25.00 fee for residential service and a $10.00 fee for minimum difference service, which makes up approximately one fourth of the total bill. I have no problem paying for services received but really don't like being "nickeled and dimed" to death. I think management would be smart to look at this billing practice and just charge a standard fee without the add-on items, which just tend to irritate the customer.
Cleaned very well
They did an awesome job! Very thorough! Carpet looks great and would highly recommend!
Good service and professional staff.
The carpets were VERY clean, compared to a competitor. The dry was quick as well, it didn't feel "soppy".
Great results!
Great and efficient service.
Great staff and effective cleaning
Excellent Service!!!
I like the cleaning products you use and the fact that my carpet is not soaked with water. My carpet usually dries within 4 to 5 hours.
The technician was polite, professional, and made sure I was pleased with the overall result.
Our service provider was very professional, knowledgeable, and warm.
Your technicians are well trained and understand your products and cleaning methods well.
They are courteous and do not leave a mess.
You do not use harmful products.
Courtesy of techs. Excellent cleaning. Price is good