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based on 29770 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to get an appointment. Agent discusses pricing over the phone so there are no surprises. Technicians are well trained, polite and respectful of your property. The process seems gentle yet thorough. Very pleased with the results.
Quick service great associates, they get the job done and have cleaned carpets I thought were long gone!!
I would recommend them anytime!
After doing a great job in our offices I had them do my house as well. Great service and professional technicians.
Convenient and it works
The technicians were polite, explained everything they were going to do, wore a mask and shoe coverings and cleaned up afterwards .very satisfied customer!!!
They were very considerate of the property and explained what they were doing. The only problem I had occurred after they had left the premises. Debris came down from the ceiling vents once the air conditioning began to flow again in the house.
The team was great. Took before and after pictures. Courteous, polite, took time to explain everything and answer questions and cleaned up.
Excellent service & company.
Carpets cleaning was fast, thorough and effective. I have very old and highly trafficked carpet and it looks great after it was cleaned.
The tech was very nice and explained everything
Reasonably priced attentive and good service
Good job on the flat services poor job on the stairs did not clean the risers sufficiently I would prefer that you come out and rectified
Great experience very professional
Zerorez always does a great job.
All technicians are fantastic! Jermonie was my most recent tech and he did a fantastic job. He was pleasant, knowledgeable and even was able to cheer me up from a sad event recently in my life. Going forward will always choose Zerorez!
Professional service team.
I like that the carpets feel soft and natural after cleaning - no hardness or crunch
very good and efficient
The person did a great job cleaning the carpet. There were places I was concerned about in getting clean and came clean which really pleased us. Also like the carpets dry quickly and are not soaked like I have had in the past. This is not my first time with Zerorez and will continue using in the future. It is so nice to see my carpets look so nice. I Gave your name to a friend who will be calling you for an appt.
Thank you!
Friendly, knowledgeable staff. Service seemed effective.
Equipment seemed faulty and kept blowing circuit breakers. This is a new house.
Cameron was very good. Knowledgeable and shared information about process and did a very good job.
The representative was prompt, courteous and professional. Their process does exactly what they say it does. I'd use them again.
Service from Zerorez was second to none. Our technician was on time, wore booties inside the house, protected our corners from damage, and did an incredible job cleaning by tile and couch.
Prompt, courteous, great job!
I received outstanding service from Zerorez and will use them again.
Great service, on time and did a good job. Would definitely recommend ZeroRez!
We have used Zerorez for over 20 years and will continue to do so. The carpets are clean and fresh when they leave without a chemical smell. The technicians are always professional and friendly.
Awesome customer service. Condo looked amazing.
Just moved into a new construction home. I scheduled to get my rugs cleaned and then realized after trying to mop the tile floors 3x that whatever was on it wasn't coming off. So, I asked to get my tiles cleaned and sealed, then it was realized that it was grout haze so we had to reschedule so that the job was done correctly! Felipe was awesome and showed me great customer service from the very beginning. I felt he was very honest and I liked that he was just as particular as I was with my home. I definitely recommend Zerorez for the professionalism and outstanding job! Now my tiles look as they should and I felt at ease moving my furniture in. And also, my rugs are nice and clean too!