Guest Testimonials
PRO: Everything, BUT ... ! The theatre was perfect in every way, with only one exception. On my second visit to Casa Blanca my girl friend and I were placed in the theatre equipped with the recliners and "service buttons". We will NOT make that mistake again. CON: On said visit to the theatre with the "service buttons" we were CONSTANTLY (at least 10 times, if not more) interrupted by theatre personnel crossing in front of us to deliver food to people during the movie. One of the staff actually ran into me knocking me back into my seat, during one of their incessant deliveries! The solution (for me anyways) is to not return to the "service-oriented" screens. On a side-note, I found it ironic that just before the movie began we were prompted to turn our cellphones off as to avoid disturbing other viewers, only to be routinely interrupted by the service staff during the movie who were delivering food. Might I suggest a solution for you and your staff? When training staff on delivering items during a movie have them pre-plan out a pathway that interrupts the FEWEST amount of viewers. This way, they simply interrupt the one patron ordering food at the end of the row, and not walking down and disturbing an ENTIRE seating row to reach that one person at the opposite end that could not order their popcorn before the show like everyone else!
great theater, great screens, comfortable seats, friendly employees
The new recliner seats as well as the bowling alley. The food is also very good. Just wish more of the theater screens served food inside the room.
Seats, cleanliness, venue
Big screens and seats!
Luv the recliners
I liked the spacious seating.
The theater was very nice. The seats are very comfy and the staff there were all friendly and helpful.
It had something for kids and parents loved the bowling alley
Clean facilities. Friendly staff. Comfy seats.
i love the space and its roomier - it makes it fun to come to the movies
Greeters at the door who are eager to help with check-in and answer any questions!
Fix the ticket dispenser. It shoots the tickets out and it lands on the floor making people have the bend over and exercise lol. Also please fix the glitch with the reward? For some reason having difficulty with mine. The customer service said sometimes it doesn't work with the phone number. Well then do something else other than phone number.
Full reclining seats. Wider seats and more leg room.
The place is amazing, seats are comfy and it was a very nice theater.
I love the theater. The reclining seats are great. The atmosphere is great. I love that you can pre-choose your seats.
Most was great. Except friend never got her wine or water delivered. Had to ask 4 times. Last time 30 minutes before movie ended they finally brought her water and said was out of wine age wanted. Was very disappointed
It was easy to check it
Everything!
Reclining seats and Texas sized screens
Lobby area very open. Auditorium roomy with comfy seats.
I like that the seats are spaced out and comfortable.
What I like about santikos is the customer service. They are fast and understanding to their customers. I would definitely recommend it to family and friends.
Reclining chairs
Nice wide leg room seats.
Everything. Staff was very friendly.
Clean theater, reclining seats. friendly staff
AMAZING Theater! My wife and I love, love, love the reclining seats, the modern décor, the sound and projection system, and the spacious layout. Our favorite date night spot, for sure!
Customer service, reserved seats, fast lines for popcorn and sodas, great experience!
The environment is fun and the theaters are awesome! Great selection of times and movies!! Recliners are the BEST!!