Guest Testimonials
The atmosphere
All of it.
The stadium set up and the seats were exceptional. The service in the theater was fantastic. Great venue.
lots of space to relax and enjoy the movie.
Great experience.
The staff is always friendly and helpful.
Great customer service. I accidentally purchased tickets for the wrong date and was able to exchange them for the correct date over the phone. Tickets were printed and ready for me at the service desk.
Great help with the kiosk and the staff I encountered cleaning the theater was very nice
The people, chairs, and coffee
Always clean and nice staff
Everyone is always friendly and it’s easy to get movie tickets or bowl
The service is great
Good theater.
rest rooms have to be cleaned (at every theater). In the past few months I've been to the Mayan, Embassy, Bijou, Casa Blanca and Palladium and every single one has very dirty RR.
Service and convenience
Everyone is very friendly and it’s a great atmosphere
All aspects
Quick service
The employees are always cheery and helpful. The seating is spacious and comfortable.
Great atmosphere!
Casablanca has the best seats around! I prefer the recliner and the dine in service. Especially, when you’re with 5 children under 15.
It’s startibg to have a smell, maybe putting up some more air odorizers?
Very welcoming ambiance and staff.
Comfortable seating, cleanliness, fun atmosphere
I love going to Santikos theaters and I'm now spoiled with the recliners. If one isn't available at Casa Blanca, I'll search for my movie at the Palladium. I enjoy the ease of buying my tickets on-line and either printing out my tickets when I get there or showing them my phone with my ticket on there. I also enjoy having my seat picked out ahead of time and having it reserved for me. That way I don't have to wait in line to get into the theater to try to grab the best seat.
There is only one thing I do not like about Santikos and that is your prices have jumped up. I cannot understand why. You have the highest prices in San Antonio other than the two Cinemark theaters. We know the money goes to a good cause but still, sometimes us poor people want to see a movie. Your higher prices will cause more people to not purchase your high dollar snacks or they bring their own.
Just love how the lines are never long, Service is great. We love the game room and the kids love the bowling. For such a huge facility it’s quite clean and well maintained.
Clean theater, comfortable seats, plenty of room between aisles, overall very comfortable & nice theater, only one we go to these days.
Always clean
I liked that the place is clean and very well taken care of, I hope you guys keep it like that moving forward.
The only thing that I would kindly ask to change, is the lights on the bottom of the stairs that don't go off even when the movie begins, if there is a possibility to make them motion activated, so they would go off when the movie begins, that would be great, because they strike when you watch the movie
I just like the overall appearance. The seats are comfortable and there is plenty of parking. Like all the different choices in regards to food and what to do.
Customer service is great!! Ashley from concessions was great!