Guest Testimonials
I had a small issue on my last visit there & Zachary Rhiger Production Manager was promt to reach out to me. Thank you. If anyone ever has a problem you know Santikos Casa Blanca is on it. Great job. Again, thank you 😊
Food was good, theater temperature was good
Customer Service Representative was diligent in assisting me process refunds as I purchased double tickets for the same movies. He was extremely attentive and friendly throughout our encounter.
Also, during our first movie, The Cleaner, the atmosphere in the theater was well monitored. Unfortunately, I cannot say the same for our second movie, Captain America, 6:00 PM, CDT. The theater was hot and I did ask an attendant but there was no change.
Always good service and great movie experience
It's close to our house and always clean
Easy access plenty of space
Love going there. Staff is very friendly and theatres are clean and comfortable.
10
Very nice place, clean
The ticket kiosk was easy to use, although it still needs improvement. Why does it take the extra step of asking me whether I want to sign in with my membership card. Does anybody actually have a membership card? Kudos for changing the video about inserting a credit card to show it with the proper orientation.
Buying popcorn was fairly quick. The popcorn and butter topping tasted good. (That's not always the case.)
The facility is attractive. The movie projection was flawless in sight and sound.
The only area for improvement would be the answer the question, "what have you done for me lately?" It feels like the theater hasn't improved, hasn't offered anything new, since you opened. Eventually, people are going to start referring to "the aging Santikos Casa Blanca." Yeah - that isn't fair, but what are you going to do to restore the sparkle? The only change I notice is that you don't offer cake and ice cream anymore, and you haven't found any use for those display cases.
Clean, and courtesy’s of staff, saying thank you 😊
I enjoyed the atmosphere. The seats are comfortable and a customer service is excellent
good
The theater environment along the service, price and food..
Everything
Everything, great job
Love how they added trays to all seats and can recline.
Wonderful experience never seen such a beautiful place before I only wish that the seats would’ve reclined otherwise it was a beautiful place to be in
My friend and I enjoy Casablanca theater. We're greeted at the ticket counter. It's an OG thing purchasing our tickets from a person instead of a monitor. We try to attend at least once a week. We take advantage of military day and 5.00 Tuesday.
Friendly staff. Clean facilities
Quick and professional service from the ticket taker to the concession stand! Clean theater and easy access to the restrooms!
I love Santikos
Santikos is always a great option for watching the latest movies. Great seating options and lots of food options.
Clean, comfortable auditorium.
Clean and customer service
Theater was clean
Everyone is friendly the theater is clean the food is good
Always easy process
The ease of ticket purchasing, the quickness of the concession line
The love the price on weekdays
I wish the soda station floors would be clanged more often so it doesn’t get that sticky