Member Testimonials

Friendly atmosphere great staff

Great instructors, a variety of classes, friendly staff,

Pickleball! And egym

I have been a member since March, and am very pleased with the program. The instructors for fit lite are great, and I look forward to going to classes.

Very organized. Equipment kept in running order. Lots of choices. Clean. Very popular. Friendly and helpful staff.
What’s not to like?

Particularly like the new pingpong program. it's an activity that's ideal for those of us who find tennis and pickle ball a little to strenuous. Looking forward to the day when we can have a couple of tables setup for open play.

Very accommodating and versatile.

Place is always clean. Equipment is well maintained and usually fixed in a timely manner if broken. Staff circulates on a regular basis and are very friendly. Always get a hello when I check in.
For all that you offer, you are the best game in town.
Only concern and it is a positive/negative situation. Your facility is routinely crowded. That shows me that the community likes the facility and what you offer. The downside is gym etiquette.
1. Anyone talking on a phone should be asked to take the conversation away for the exercise area. Their lack of awareness amazes me. I dont need to hear their conversation.
2. Too many people sit on equipment between sets. I am amazed at how many people immediately check their phone after a set. What happened in their life in the 15 seconds their phone was on the floor? One of the reasons I left LA Fitness was the number of members who occupied equipment. My recommendations are one of two. 1. Post large neon side on the walls reminding members of gym etiquette and not to sit on equipment between sets. 2. As staff circulates and sees a person sitting on equipment and looking at their phone, remind them of the gym etiquette. The more crowded the gym is, the worse the equipment squatting gets. I get tired of asking people if I can "work in".
Cell phones and social media are the bain of society. All you have to do is look around the exercise areas as an example. I cant believe people cant put them down for an hour or so and just exercise. Maybe post signs around locker areas and encourage people to have cell phone free exercise time.

I love the variety of classes. There are plenty of classes all times of the day. The instructors are great. The facility is wonderful.

The wide range of activity, the friendliness of the staff and members

Joined in December 2024. Still in the learning stage. Enjoy pickleball. Want to explore fitness programs.

Variety of offerings and high quality instructors and facilities.
My only request, I would like to have more aqua deep and light class time offerings, it is very difficult to get into a class given limited times and understandably limited class sizes

I’m new to the Y. I have to say the torn seat cushions on the gym equipment is disappointing

Something for all ages. Instructors are so pleasant

They are varied, numerous and well staffed.

High quality instructors, industry leading activities

The eGym.

I like how the front desk people specifically help me, regardless if it involves money, membership changes, or anything at all pertaining to the Y, since every situation cannot always be easily resolved online by a member.

Easy to access

I like the track and workout equipment

Great variety. Great instructors.

Great instructors on a wide range of group exercise classes!

Well run and nice staff. Really like the hours you’re open. Works great for my schedule.

The YMCA has continuously provided opportunities to improve or maintain a fitness level that will slow down the aging process, help rehabilitate limbs after surgery and provide social outlets for people of all ages, and doing it for less than $2 per day. The facility is always maintained in good condition and new classes and fitness machines are always being added. It is a blessing to have this facility so close to West Chester. Keep up the good work!

Variety and challenge of classes. Great instructors too👍

your front desk people were very nice and very helpful getting my membebership reinstated

Love the pool design, cleanliness and temp.

The instructors are wonderful. They encourage you to do what you can, never pushing you to do more. They promote a friendly environment that goes over to the participants. Everyone has fun exercising and many new friendships formed.
The greeters at the front desk are always helpful, friendly and professional.
Great place all around.

very friendly staff .

Use the EGYM circuit and some of the Senior exercise classes. Excellent