Member Testimonials

The cycle, strength, yoga classes!

I love the people, classes, facility! Always warm and welcoming!

flexibility to go to different branches, motivating and knowledgeable instructors, clean friendly environment

I like the facilities at the West Chester Y! The locker rooms are spacious and clean. The lap pool is also kept clean and has more lanes than the other Y's in the area. The indoor track and exercise rooms are bright and airy. I also like the exercise programs and the friendly and helpful staff at the West Chester Y. There is only one improvement that I would suggest: PLEASE ADD A SAUNA.

My daughter had fun and it was educational.

Great variety of things to do at the y

Good organisation and keeping the kid entertained. One thing to add that would be nice is sharing pict of the kids to parents...

My kids are going excited to learn about swimming and seem very engaged I. It as an activity

Ms Rachel was really good in providing my kid the best training. I really found her to be too good swim teacher.

My son enjoyed the camp.

My children and I absolutely love the Y!!! It is a wonderful place and they treat you like family there and with respect!

The pool access and though I haven't used it yet the child care options.

Matt was the best instructor EVER! My daughter was the only one to sign up for the class. instead of canceling he continued to teach her because my son was in a class at the same time. He was able to greatly improve her swimming to the point the she would swim a whole pool lap at 5. Matt would get excited about her progress and that made my daughter feel like a super star. I cant say enough amazing things about Matt.

Everything is included

Nice clean facility

I like all the classes that are included in the membership

Great staff

The facility is very clean and well-designed.

I also use the UMLY facility. They have manual paper towel dispensers there that are a problem. They are constantly jamming. Your dispensers are electric and work much better.

At UMLY, in the cardio center, we asked for years for sun screening for the large windows in the cardio center. At certain times of the morning when on a treadmill or EFX, the sun is blinding. They have the screening downstairs in the reception area. All requests for sun screening for those cardio center windows have been ignored over the years, so we don't even bother to request anymore.

If any of the exercise machines in West Chester are not working correctly, there is a note on the machine. At UMLY, we go for weeks with TV's not working on specific treadmills, yet there is never a note put on the treadmill with the faulty TV reception.

Thanks for the opportunity to comment. You have a great facility with great staff.

Different Y's to go to. I like the West Chester Y.

Multiple options for classes

I love the fact that camp at the ymca isn't your typical day summer camp where the kids just play all day and have the occasional activity and occasional field trip (which usually costs extra).Where as at the ymca the kids get to go swimming in the morning, they have fun themes for the week that is packed with fun activities and time for the kids to play, and they go on a field trip at least once a week at no extra cost! The other thing that I love about the Y is that they take careful consideration into your child safety so when you go to pick up your child and drop them off not only do you have to sign them in and sign them out but they are in a different part of the Y from where you pick them up so strangers or people that you do not want to know that your child goes to that camp can't just walk by and know that they go there also enjoy the fact that they ask for ID when you pick your child up because and other camps you can have a registered list but they don't usually ask Friday so anyone can say they are anyone.

kids kept talking about the fun games they played

Convenient. So engaging

The outdoor pool is awesome!

Summer camp- field trips every Wednesday and swimming every day!

The program is great! The only way I can think to make it better - I would have loved a chance to meet the counselors. Maybe like a pre-camp open house? Maybe its just me, but I really like the chance to meet, talk to, and get to know the people who are helping me take care of my child. This is something that's important to me.

Friendly staff

I love the welcoming and happy atmosphere!

good instructors
great atmosphere

please consider adding a 7AM class to Mondays & Fridays . . .spin or body fit (similar to the 7am Wednesday class)

Thank You

Michelle does a great job