Client Testimonials
ZEROREZ just cleaned our carpets last Friday!!
The technician did a terrific job. I highly recommend this company!!
Everything was very simple from making my appointment to the service involved. Our technician was very professional and friendly. The job was done to perfection. Thank you!
Friendly, professional service technician. Carpets look great.
This was almost a bust, but your field staff took care of things faster and better than the office!
We has two areas rugs cleaned. On the day of return delivery, Darion mistakenly showed up with one of our rugs, and somebody else's rug. After he left, we called the office and were told that our rug could not be delivered until the next day. This was bad for us, as we had taken time off from work, moved al the furniture, laid down the new rug pads, and had our 2-year-old granddaughter scheduled for an over night that very night...Yikes!
Well...while we were on the phone with the office getting disappointed, a second call was coming in from an unknown number. After hanging up with the office, we got a voicemail, AND a text from that number. Turns out that Darion had called in his associate Remington, who was on the way already with OUR rug!!
Problem solved...great, responsive employees taking care of their own glitch. And, therefore, happy happy customers.
ZEROREZ came through in a major pinch and did a great job! They showed up when they said they would, did an excellent job with our very dirty carpeting and the invoice matched the quote. You can't ask for a better experience!
On-time professional and job well done
Staff is friendly, and professional. Job was done well and efficiently.
Our cleaning technician Antonio was very professional and did a great job of cleaning our carpets.
Reggie is was great!
Reggie was informative and respectful. He was also quick.
very professional and thoughtful in their approach. explained everything when he showed up, provided options, and then did a fantastic job.
Great service, courteous technician, timely, great results
carpet looks great. A little disappointed on the tile cleaner, thought it would get the grout cleaned better.
Mark did a great job explaining about the duct cleaning process and also did an excellent job.
Your staff is top notch and the cleaning results are awesome!
Very personable and fast.
Mark and Cameron were excellent!! Professional, knowledgeable and friendly! Thank you for the service! We have used Zerorez in the past and will recommend them in future.
Service technician was on time, professional and thorough.
He worked very hard to remove a stain. Although he was not successful, I appreciate the time and effort he gave. The rest of the carpet looks great.
Customer service was very informative and easy to deal with, made scheduling my appointment very quick. The technicians were on time with the eta they provided when they called. They were very informative with what they were doing and very easy to communicate with.
Promptness, speed and professionalism.
You were on time, did a good job and the cost was what you said it would be. Those are all important things that I look for in a company that I want to use.
Quick and responsive. I was kept informed of everything and the guys who performed the work were friendly and professional. 10/10 will use again in the future!
The duct cleaning went well. It was fast and, through the images shown by the tech, efficient.
The customer service was so nice and Thankyou all you did a great job on my rugs!
My Best,
Michelle Stafford
Derian called a half hour before arriving on time at 10:00am as I was told that he would do! He then came in and assessed my carpets, and explained what needed to be done, and how he was going to do it, and where he was going to start, and where he would end up. He was very professional, and very clear and courteous to me the whole time and very patient with me as I asked any questions! I will recommend Zerorez to anyone I know needing any carpet cleaning! I hope you have many other employees like him because he is OUTSTANDING! Thank again Zerorez!
Very easy to schedule, friendly customer service and technicians are knowledgeable and professional. Antonio was great and we’d recommend him to anyone.
The crew was excellent. They kept me informed as they worked and were very professional during the service. It was immediately noticeable when they were done on how bad our vents were clogged. I have already been telling friends and family how great the service was and that they should do it to.
Exceptional service! The team was incredibly professional and delivered a top-notch duct and carpet cleaning. Highly recommended for their professionalism and quality service
Always does a great job getting my old carpet clean and refreshed.