Customer Testimonials
Service is dependable and is predictable based on my tank valves. No need to call for propane. Your truck comes early,he spends about 10 minutes filling and is gone.Leaves bill on doorknob.
Never waited more than a day for propane delivery. online bill pay is a big plus
Great driver that delivered the propane and relit the fire place!!! Also Teressa was great at customer service
Delivery days are very confusing. I was scheduled for Friday and they showed up 2 days early
The drivers who have made deliveries to my home have been careful and very courteous.
All of my interaction on the phone and by email have been pleasant and efficient. The driver who delivered our propane was very polite and professional.
Your web page is a bit confusing and not intuitive.
Easy to setup an account. Quick response to my inquiry. Very friendly people all the way around.
Timely delivery.
Thank you so much for taking care of our propane needs so quickly.
Sincerely,
Linda and Mitch Last name removed.
This is our second season of utitilzing their services. Any time I have had a question or a concern, the staff was very patient, professional and knowledgeable.
Online services
Everything. Very helpful, polite and efficient
Price and great service
I received a phone call this morning from a very helpful gentleman. I explained the situation I was having and he explained what he could and would do to help me.
If only every company had someone as informative and helpful as this gentleman, this would be a great world.
Dependable
The office staff is pleasant, the drivers are courteous and delivery of fuel is prompt.
Service when called....
Always on heating oil delivery schedule when needed, a nice piece of mind, thank-you.
Timely delivery. I have never worried about running out of fuel.
Dependable...tank is always full...
Reliable service delivery.
Friendly
Prompt service, and friendly staff.
Helpful customer service and technicians. Tanya is very helpful. I've never had oil and propane fuels before and she's helped me by explaining how they try to plan for my future usage, auto pay, etc. Appreciated the extra in home visit to check my propane line. Thank you all so much!
Service
I don't have to lift a finger with the auto-fill feature you have.
Tanks re keep full. No interference.
First attempted to arrange delivery by using the web site. Delivery never happened by date given. I would not recommend using the web site for scheduling or messages
Very impressed with the customer service reps from the Snow Shoe PA area. Delivery was right on schedule and the driver even closed my gate that I left open.
I appreciate the conversation about my previous survey response. It is nice to know there are companies out there that still value customer service. thanks.
Service rep. will check my tank to see if I need a refill and will refill if needed.