Customer Testimonials
Great communication, good advice, my Buyers are always knowledgeable about what will be happening next.
What can I say about John Adams? I have only started working with them since Wendy and Mike took over for our Southgate office. But can I say something about the two best Loan Officers? Absolutely! This particular transaction was handled by Wendy Gruelic. She definitely is one of the best. My clients being first time home buyers did not call me in even once, with questions about the mortgage process and any reservations they might have had with the company, or the loan officerl This only shows, Wendy did an excellent job processing their loan and taking them to the finish line with great satisfaction. As partial as I am to Mike McLaughlin. I will definitely use Wendy as well. Thank you Wendy for being a great loan officer and a friend. Look forward to continue working with you and mike in the near future.
Lynn always goes above and beyond to ensure that her clients are taken care of and her deals go smoothly and on time! 5 stars!
Your detail follow up gets it done
John is always very patient and is great for a first time buyer. He and his team walk my buyers thru every step of the way and make them feel very comfortable in this daunting process.
Debbi always stays right on top of things and this was a super smooth transaction!
Wendy was amazing, very thorough & thoughtful. Great communication through-out the transaction with all parties from the very beginning through the end of the transaction. Thank you Wendy!
Lynn was very helpful and patiently assisted my client step by step through the closing process. She is very knowledgeable and professional, answering all the questions we had
My loan officer Chelcie Burns was always there to assist and educate me on the process, I felt like she was doing the most she could for me to get the best deal possible.
I had a great experience with them!
Knowledgeable, caring and very helpful
Amanda is amazing at communicating with me and our clients are always so prepared and happy.
Very responsive excellent customer service and looks out for the best interests of his clients
quick closing
Debbi was a great guide through the mortgage process!
The service was great and very quick. Brad was always available. He helped us to close on our house super fast and was also able to get us a great mortgage rate.
Professional,complete,and in a timely manner
This was the best experience i’ve had with a Loan Officer
Thank you,
Working with John Adams, and Ben Fisher particularly, was quick and efficient in terms of processing our mortgage from application closing, with competitive rates, and always answering our many questions along the way.
Really helpful for a first time buyer. Very friendly and personable! Made the whole process easier.
Chris is a great guy to work with. He always answered our questions and called just to check on us.
Super support for buying a new house.
previous customer
Oh it's late Sunday morning and you need a queston answered? You can call Joe and he will answer his phone, on his way to brunch with a car full of people. Not many lenders are as easy to get a hold of. When there a lot of emotions happening with a real estate transaction, and there usually is, having a level-headed lender on your team makes transactions so much smoother. I find that assistants to lenders are always three steps behind but Emily Crum and Joe Bigelman work well together from my vantage point and get the transaction closed.
I didn't like the loop ap.
Ben's incredible attention to detail and compassion, he goes above and beyond
Our clients rave about Troy and his team every time. They make us look good and we love them for it!
The follow up and continued customer service. Appreciate everything they’ve done for us. I would recommend them to anyone looking to buy a house!
Joe Bingleman was amazing! He made the process so easy. I received a weekly update regarding my loan status. His communication and follow-up was unmatched.Joe made the deal go through and we got the CTC extremely fast. Joe was able to pre approve me when others lenders couldn’t. I will always go through Joe and refer anyone to him because I know they would be in great hands. Thank you Joe!!
very helpful and thorough
Both Buyer and Seller requested an earlier close of December 29, the height of the Holiday season. My clients’ finances are complex, requiring significant supporting documentation. Heather Harper persevered with my clients to meet all underwriter requirements and we closed on the 29th! Happy New Year!
Having never gone through the home buying process, my wife and I were nervous, very nervous. Our realtor recommended Chris to us and we couldn’t have been more pleased with the recommendation. Chris fought for us the whole way through the process and when things looked like they may not work out, he found a way for us. I would highly recommend Chris and John Adams Mortgage to anyone looking into purchasing a home.