Customer Testimonials
Joe was very responsive and knowledgeable. He kept me calm through every step of my home purchase
Very knowledgeable and friendly! Helped me navigate the situation and got me the best mortgage deal.
Joe Bigelman and his team were recommended to us and now we see why - they are professional, supportive, creative and knowledgeable. We had a few unexpected twists and turns in our buying journey and they hung with us through it all. In the end, things worked out better than we imagined! We truly appreciate our experience and hope others will find their way to John Adams!
Chris does awesome work!
Troy is great. Fantastic communication and great listener.
Heather and her team were always very patient, supportive, and knowledgeable about aspect of the process with us! They were always very quick to respond with their communication as well- great professionals to work with!!
Kristen is amazing! We've worked with her for over 10 years now on our mortgage refinancing needs, and she's great! She's super responsive, quick to move the process along, answers questions, and is highly professional! Strongly recommend her to anyone!
Heather is unmatched in her professionalism and knowledge. She is a great partner for all my clients and I cannot recommend her enough!
Easy to use app
Ability to text over voice calls
Transparency via paperwork
They kept us informed
They were polite, friendly
And willing to help us with anything
And everything with what ever we needed
Matt made the mortgage process easy. He called us to discuss our specific mortgage situation and helped us understand what our budget needed to be. He also made it clear when extra documents were needed from us and kept us informed of the state of our application. The process was very smooth thanks to Matt's assistance and guidance.
Honesty
As a Realtor, when I am speaking with clients and recommending a specific lender, the number one aspect that I focus on is service! Service is EVERYTHING. In real estate, things will absolutely go awry. Troy and his team always excel at providing the best service. This specific transaction really required some creative problem solving and without Troy's focus on getting to the closing table, we would certainly still be waiting to close! Thank you Troy and Team!
Always fair and the transactions are not complicated since the LO stays with the file.
Efficient service.
Very informative, efficient, prompt, patient, and friendly.
We closed the transaction in perfect time
Christina, Todd, and Vanessa turned an intimidating process into a easily understandable, streamlined cakewalk. All aspects went as smoothly as I could've hoped for, and I'm very thankful to have had such wonderful support!
I couldn’t be more pleased with my experience with John Adams and his team, specifically John Millard and Liz. The care, compassion, expertise, and dedication to providing an exceptional home buying experience, was a world class. For every question I had or concern, it was always met with a clear and thoughtful response, and always very timely! I couldn’t be more grateful to have such an easy experience with John Millard and Liz.
Communication and client service
I highly recommend Lynnette to anyone who is looking for a mortgage loan. She was very kind to explain in detail the process and all my questions with respect to applying for my mortgage loan. Additionally, her availability was beyond expectations, she was there any time I had a question, even at late hours on days when my work schedule did not allow me to communicate with her early. He always answered my questions and made sure I didn't have any doubts. I would also like to mention that Lynnette got me a better deal compared to my bank's offer. Even after my loan application is completed she is there making sure I still don't have any question. Thank you Lynnette!
Every transaction has its own nuances... this transaction was no exception! When an unusual circumstance arose, Mark and Christina rose to the occasion and were able to close ahead of schedule!
Amanda was very helpful throughout the loan process. Thank you!
John did an amazing job for my clients. He was on top of it and got everything done very quickly! Would 100% recommend John.
Appropriate level of communication of status and next steps to know we are on track. Questions were answered in a timely manner. Smooth loan approval and closing process.
Good communication and service. Seamless
Vic was amazing! So helpful and informative throughout the process.
Heather Harper was an incredible asset from start to finish. She stayed in regular contact with both the buyers and me, so we always knew exactly where we were in the process and what stage we were in. The transaction was smooth, efficient, and we were even clear to close early, which I’m sure was a direct result of her diligence and attention to detail. I highly recommend Heather.
Clear communication, prompt feedback, made what could have been a very complex and stressful process straightforward and palatable.
John is hands down the best in the business and I highly recommend him to everyone!