Customer Testimonials
We are happy with the service provided by the people who clean our building. I have SELDOM gotten complaints, and Ms. Katie has immediately addressed anything about which we expressed concern. When Ms. Katie (Perez) comes into the office just to check in and ensure all is well, she also takes the time to inspect the building to ensure it's being done up to JanPro standards, as well.
So I REALLY want to brag on Katie Perez, though. We have had excellent managers since we started with Jan Pro several years ago - but Ms. Katie is the best yet! All have been very personable and pleasant to work with, but Ms. Perez takes pride in her work of ensuring things are done according to the company standards. I cannot say enough good about her!
Amazing service. Listens to your concerns and makes sure we are always happy!
Very thorough.
Always great customer service, always clean.
Our datacenter looks nice and is kept up thanks to Janpro and their services.
Nestor and his team are efficient and great at what they do. They always stay in touch with us to ensure they are meeting our expectations.
Easy to work with. Good service.
I know nothing about your products, but the services are excellent.
products and service are great.
Gabby and Fortino do a great job! They always respond immediately to any questions we might have.
Our Cleaner(s) show up on time as expected and go above and beyond keeping the contracted areas clean.
Good services, and efficient staff.
We love Elyse! She's very responsive when we have needs or questions, and she's also very proactive when she notices issues in our facility.
April 9, 2025 — by
JAN-PRO Cleaning & Disinfecting in Columbus, Central GA & Auburn, AL
I love the communication I get from our Janpro Representative, Travis McKnight. If there are any issues to discuss I know that he will speak with me and I of him.
Nigel and Lynn are the best cleaners any company could ask for. They are fabulous people that care deeply about doing quality work. They are friendly, know every staff member by name and are always working hard to satisfy us as a customer. I couldn't more highly recommend Nigel and Lynn to anyone.
Very professional associates. Very prompt and thorough.
Great Cleaners
We get what we pay for with no hassles.
I know you asked about what I like, so 'I like the communication that I have with my cleaner'. I don't like that I haven't seen an 'inspection'. I guess that shows faith in your workers, but I guess I had different expectations from management.
The Team from JanPro do a great job and they are very responsive to any correspondence.
April 9, 2025 — by
JAN-PRO Cleaning & Disinfecting in Columbus, Central GA & Auburn, AL
We have had improvement of communication and things has been going more smoothly.
We love Ms. Sherry. She does an awesome job taking care of our office. She goes above and beyond to make this office a happy place. Thank you Ms. Sherry.....Dena(office manager)
The crew is wonderful! They do a great job every night and are very flexible with our schedule
Our commercial cleaning is done once a week and is effective and efficient. We are pleased with the service Jan-Pro provides.
We are pleased with the service you provide!
Silvia is always great at communicating when we are low on supplies that need to be ordered and lets us know when she has done the big monthly cleaning. She's great at communicating and always does a great job!
I love that we have someone that checks in to make sure our service is at the level we are expecting if it is not, it is followed up on and corrected. Great customer service!
Very thorough and detailed
Very responsive crew. When there is a concern it is addressed immediately. My office has never looked this great.
The cleaners do not rush through their work. They do a good job cleaning even when small items are left out need to be moved, they clean under items and then place right back where they found it. I am amazed that even months after hiring JAN-PRO do our cleaning. They have not changed how clean our offices are one bit, looks as good as their first day on the job. This has not been the case with other cleaners we have had in the past. Reyna and Jesus do a great job for us.
Thank you very much!.
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