Member Testimonials
Early morning classes and the instructor, really friendly welcoming staff.
Friendly,professional staff, who don't look at you as if you shouldn't be there. Facilities are very good. Decor looks a bit tired but isn't an issue. Overall very pleased with everything ,
Friendly staff, clean environment and new equipment.
Thought the new gym set up was very good
I had trained here previously but used other centres due it being very poor quality
I will definitely return
Staff are tip top
Group exercise is inclusive and enjoyable
Friendly staff
Nice people in the centre, I have made a good number of friends in the gym who I miss when they are away. So I guess this explains how I value my visits to Ken Ward.
Good value for money, best equipmeny
Good service and good and helpful staff
The gym is well equipped, the atmosphere is relaxed and the staff friendly
Friendly staff, decent equipment
Good knowledgable coaches, various glasses at good times
I like medlock as you don’t have to hunt for money for parking as at times if you forget it’s a pain
customer service is excellent
changing rooms are clean
great variety of activities
car parking convenient
good ambience/great first impressions when entering building
It would be perfect if you could have a lane swim on a weekend only the 8.30am sunday morning is on offer.
Really enjoyable aqua class. Paul is excellent, staff are friendly and helpful 👍
Friendly and helpful staff and a great gym
Well equipped gyms. Class instructors always helpful and classes never boring.
It a nice environment and the classes are very good
Great classes and lovely swimming pool
Local gym good classes good value for money
Nice layout of equipment. Happy staff who are ready to help 😀
Love the classes
The new gym equipment is great.
Came to see Santa at the Wally walrus session, our toddlers were terrified but Santa and Wally were amazing, they calmed our children, got them interacting and talking and were so patient with them. Children came away talking about Santa and Wally for hours. Fab service.
There are classes to suit all abilities with experienced trainers who are dedicated to getting us fit.
Thank you to Shaun and the instructors for the great work they do at ken ward. Always friendly and helpful
Have previously said a binding the studio is needed as wipes and tissues are often left lying around. Still awaiting a callback from a manager from months ago about frequently being marked not attended and therefore not being able to book on at other centres. Classes are really good, instructors cannot do enough for customers but feel let down by management.
The new equipment is excellent, and the general look of the place is much better following the refurb. Staff are very friendly and helpful, when required. All in all, its very good value for money, especially during these difficult times.
I attended yoga with Cathyann, this is my favourite class of the week. I always feel great after I have been to it. The right level of challenge and relaxation. I had a leg operation 8 weeks ago and Cathyann adapted the exercises to account for this.
The new gym looks great, equipment all looks great, only thing I spotted was that the passage to get out between the rowers and bikes is narrow and there low trip hazards, (part of rowing machines) as you approach the exit.