Southeast Region

Customers/Supplier Testimonials

Report a concern   February 28, 2025 — Rated 10 out of 10 by B.K. Hydradyne Greenville
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Definitely appreciate the accuracy of the quotes we receive, the only complaint that I would have is getting quotes back faster from the greenvillesales email.

Report a concern   February 28, 2025 — Rated 10 out of 10 by Wayne Zaccagnino Hydradyne Charlotte
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Customer service was knowledgeable and courteous and listened to my concerns and requirements. Mitch Crisp frankly was on his game. The parts came in on time and was exactly what I needed.

Thanks
Bill Zaccagnino
Director of Maintenance
Wayne Industries
Archdale North Carolina

Report a concern   February 28, 2025 — Rated 10 out of 10 by Claus Staalner Hydradyne Norcross
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Your customer service rep was outstadning!
Report a concern   February 28, 2025 — Rated 10 out of 10 by C.P. Hydradyne Norcross
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Tina Booker is the best. She is knowledgeable and quick to respond. With much experience dealing with vendors, it is great to have such a wonderful contact.
Report a concern   February 26, 2025 — Rated 10 out of 10 by M.G. Hydradyne Greenville
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Great team on the inside. Everyone is super helpful—especially Barry & Jeff in Shipping.

Report a concern   February 26, 2025 — Rated 10 out of 10 by C.S. Hydradyne Charleston
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always helpful when i call

Report a concern   February 26, 2025 — Rated 10 out of 10 by T.M. Hydradyne Charlotte
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First time calling and looking for a part. You would have thought I was a longtime customer!!
These guys understood that appreciated that I needed this part ASAP. They found it in ARIZONA and next day aired it per my request. AND followed up !!

Thank you

Report a concern   February 25, 2025 — Rated 10 out of 10 by L.M. Hydradyne Greenville
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good service

Report a concern   February 21, 2025 — Rated 10 out of 10 by D.J. Hydradyne Norcross
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Great customer service
Report a concern   February 20, 2025 — Rated 10 out of 10 by D.H. Hydradyne Columbia
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great product great service
Response from Hydradyne Columbia:

This is the direct result of the sales rep (Michael Moore) providing the needs and wants of the customer. Michael's dedicated to getting his customers the results they need and desire. He'll do what it takes to make sure the customer is up and running to get the job done. Thanks for the business, David, and we look forward to serving you in the future.
Report a concern   February 20, 2025 — Rated 10 out of 10 by M.T. Hydradyne Cartersville
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Bob and the gang have taken good care of us. Bob has answered my emails promptly in very good detail along with pictures.

Report a concern   February 20, 2025 — Rated 10 out of 10 by J. Hydradyne Charlotte
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I called looking for a part. Aaron was able to answer my questions and get me what I needed quickly. Very professional and easy to work with.
Report a concern   February 17, 2025 — Rated 10 out of 10 by L.S. Hydradyne Charleston
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Brooks is always very helpful and was able to get our hoses built very quickly after i dropped them off
Report a concern   February 15, 2025 — Rated 10 out of 10 by D. Hydradyne Charlotte
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We do not order from Hydradyne often and our orders are often small but EVERY time our experience has been positive. The staff is always professional and helpful. And if they say they are going to call you back; they will call you back.
Report a concern   February 11, 2025 — Rated 10 out of 10 by Linda . Hydradyne Charlotte
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Good morning- this was our first time ordering from Hydradyne and it will not be our last. We worked with Mitch who was very helpful! He was very precise and his communication was great. It was a super easy transaction- spot on!

Have a great day and kudos to Mitch!

Linda

Report a concern   February 11, 2025 — Rated 9 out of 10 by D.M. Hydradyne Columbia
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Blake always response quickly with any issues we have.
Report a concern   February 10, 2025 — Rated 10 out of 10 by J.H. Hydradyne Charlotte
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Donnie is great to work with.
Report a concern   February 9, 2025 — Rated 10 out of 10 by T.M. Hydradyne Norcross
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Hydradyne has outstanding customer service. If there is ever an issue, it is taken care promptly and efficiently.

Report a concern   February 7, 2025 — Rated 10 out of 10 by T.P. Hydradyne Charlotte
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Aaron Dorsey was very helpful. I really appreciated his help on my quotes and orders.

Report a concern   February 7, 2025 — Rated 10 out of 10 by L.R. Hydradyne Charlotte
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Very professional, quick response, knowledgeable about products.

When I had requested a quote, Rick Bowman, our sales Rep, wasn't sure about a part I needed. He came out and looked at the part in order to get the right part quoted for us. That is giving extra time and better service to your customer!
Report a concern   February 3, 2025 — Rated 10 out of 10 by Billy Ray Noblett Hydradyne Norcross
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Every question I have and every problem we run into, Hydradyne's work force always ways helps me out.
Report a concern   January 31, 2025 — Rated 10 out of 10 by A.P. Hydradyne Charlotte
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Mitch Crisp has been very helpful in all my requests! He is quick to answer and offers suggestions on the parts I am needing. Very knowledgeable.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Lisa Kosarka Hydradyne Norcross
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The team is very helpful and provides a quick response time!

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.W. Hydradyne Norcross
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when i need help you have come through for me to keep my shop working less down time thanks
Report a concern   January 28, 2025 — Rated 9 out of 10 by A.C. Hydradyne Columbia
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Occasionally lead times can be long, but in general they are very quick. Our representative is very quick to respond and friendly.
Report a concern   January 15, 2025 — Rated 10 out of 10 by Rod Goodwin Hydradyne Columbia
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Great customer service. Got everything I needed. Andrew has a great team!

Response from Hydradyne Columbia:

Thanks for the feedback, Rod. We really appreciate your business and look forward to servicing you in the future.
Report a concern   January 13, 2025 — Rated 10 out of 10 by P.D. Hydradyne Columbia
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Rob always goes above and beyond to provide us at Bridgestone with exceptional service
Response from Hydradyne Columbia:

Thanks for the feedback, Patrick. I've been working with Rob Craig for over 20 years and can attest to his work ethic and dedication to his customers. He won't rest until the problem or solution is solved.
Report a concern   January 6, 2025 — Rated 10 out of 10 by J.B. Hydradyne Cartersville
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They did a great job and work.
Report a concern   December 31, 2024 — Rated 10 out of 10 by T.M. Hydradyne Greenville
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AWESOME CUSTOMER SERVICE, MADE THE HOSES FAST AND CORRECT
Report a concern   December 31, 2024 — Rated 10 out of 10 by Accounts Payable Hydradyne Norcross
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Can't recall his name at the moment, but the bearded guy who is usually at the counter (about 32yrs old) is terrific! He has gone above and beyond numerous times to help me out, and I sincerely appreciate it! He deserves recognition.

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