Southeast Region

Customers/Supplier Testimonials

Report a concern   February 23, 2024 — Rated 10 out of 10 by Tara Coxie Hydradyne Greenville
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I recently had an issue with a delivery, and Jacob & Karen were prompt in responding and following up in customer service. I am very pleased with the service provided. If I could give the service an 11 I would. Thanks.
Report a concern   February 21, 2024 — Rated 10 out of 10 by Jeff Walters Hydradyne Norcross
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Crystal Kennedy is wonderful to work with!
Report a concern   February 20, 2024 — Rated 10 out of 10 by J.B. Hydradyne Charlotte
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Very quick response and fair pricing helped me get my customer out of trouble.
Report a concern   February 16, 2024 — Rated 10 out of 10 by Michael Bridgeforth Hydradyne Norcross
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I have used Hydradyne on multiple occasions and have always had great experiences. This time Marshall helped me the first day and was very knowledgeable and had great customer service. The following day I worked with John Dolinar and he helped me get back running and kept me in the loop with the progress they were making. I will use Hydradyne because of their knowledge and customer service.
Report a concern   February 13, 2024 — Rated 10 out of 10 by N.R. Hydradyne Norcross
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I was served by a wonderful Rep..John was very helpful and professional..He asked me all the necessary questions so that I got what I needed..He even offered helpful advice...Thank you John...your customer service is on point..keep it up
Report a concern   February 9, 2024 — Rated 10 out of 10 by Adam Gilley Hydradyne Charlotte
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Megan Bennett helped me and was absolutely wonderful. She made the process easy and quick. This survey just came through and I'm glad it did so I could give her a shoutout for being so friendly and helpful.
We will be looking to Hydradyne in the future for more of our needs.

Report a concern   February 9, 2024 — Rated 10 out of 10 by D.C. Hydradyne Columbia
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Customer service has answers when needed
Report a concern   February 9, 2024 — Rated 10 out of 10 by D.C. Hydradyne Charlotte
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Sue is always courteous. Items delivered on time. Fair pricing

Report a concern   February 8, 2024 — Rated 9 out of 10 by C.L. Hydradyne Conyers
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Great service and follow up, thank you
Report a concern   February 7, 2024 — Rated 10 out of 10 by M.P. Hydradyne Columbia
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I appreciate the quick responses and availability of support from the group we deal with. Rob is always willing to help even if it is not directly in the realm of Hydradyne's business.
Response from Hydradyne Columbia:

Rob Craig does a great job of providing support to his customers at all times. He's willing to stay as late as possible to help provide solutions to his customers' needs. He has great support from our CSR team to make sure we get info back to the customer as quickly as possible. Thanks for the business, Michael, and we look forward to helping you in the future.
Report a concern   February 6, 2024 — Rated 9 out of 10 by T.L. Hydradyne Norcross
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well it takes more than 1 call to get a return call sometimes and slow about pricing. Rely
to much on emails to vendors

Report a concern   February 6, 2024 — Rated 10 out of 10 by S. Hydradyne Norcross
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geri was very helpful, something i don't get in warner robins
Report a concern   February 5, 2024 — Rated 10 out of 10 by B.L. Hydradyne Columbus
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The team there are very friendly and knowledgeable.

Report a concern   February 5, 2024 — Rated 10 out of 10 by J.H. Hydradyne Charleston
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Service was prompt and professional. Much appreciated. First name removed
Report a concern   February 3, 2024 — Rated 10 out of 10 by Mike Harvey Hydradyne Charleston
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Any time I call Rob he gets me answers or what I need fast. Great customer service.

Report a concern   January 31, 2024 — Rated 10 out of 10 by D.W. Hydradyne Greenville
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Hi
Always friendly and helpful. No issues.
Thanks Daryl
Report a concern   January 30, 2024 — Rated 10 out of 10 by Rod Goodwin Hydradyne Columbia
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Andrew’s team is top notch and always provides excellent solutions and top notch service. Daniel was very helpful with identifying the specific parts needed for this particular purchase.

Response from Hydradyne Columbia:

Thanks, Rod! That was a tricky hose to figure out, but with your help, and Daniel's knowledge, we came up with what we needed to help solve your hose issue. Glad we could help assist you on this and look forward to helping assist you in the future.
Report a concern   January 25, 2024 — Rated 10 out of 10 by Michael Moller Hydradyne Charlotte
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Great company. Great people. Always respond and take care of all issues
Report a concern   January 25, 2024 — Rated 10 out of 10 by H.D. Hydradyne Norcross
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Quick response time and good cost
Report a concern   January 25, 2024 — Rated 10 out of 10 by K.S. Hydradyne Charleston
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They are great to deal with
Report a concern   January 25, 2024 — Rated 10 out of 10 by Perry Goodwin Hydradyne Columbia
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I received my order quickly, at a Great price, and was very pleased by this as the product came from Alaska!
Response from Hydradyne Columbia:

We have a dedicated team of CSR's that really work hard at meeting our customers' needs, whether it's on pricing or getting the product to the customer as quickly as possible. Thank you for your business.
Report a concern   January 22, 2024 — Rated 10 out of 10 by M.R. Hydradyne Greenville
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Great staff
Report a concern   January 20, 2024 — Rated 10 out of 10 by Steve Gilbert Hydradyne Norcross
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Great customer service and support. Geri always goes above and beyond in assisting with our business needs. When she doesn’t have a part I am seeking she’s helpful in pointing me in the right direction. She’s polite and a pleasure to interact with.
Report a concern   January 19, 2024 — Rated 10 out of 10 by D.K. Hydradyne Columbus
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Respons is very quick.
When we shipped a bad old product without a specific label, you gave us its exact model and information. I really appreciate your support.
Report a concern   January 17, 2024 — Rated 10 out of 10 by R.O. Hydradyne Columbia
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They were very helpful in getting things together for our mill's outage work. very helpful.
Response from Hydradyne Columbia:

Glad we could help meet your needs. Thank you for your business.
Report a concern   January 16, 2024 — Rated 10 out of 10 by Doug Mccoy Hydradyne Columbus
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I was having a hard time finding a part to repair my tractor. I called your store and spoke to a gentleman Mike Mock . He went beyond what most people would do. He found out which part it is and the part number. He contacted the manufacturer to see if the part was available then he ordered it for me, and it was sent to my house and I received it January 10 ahead of schedule.
My hats off to Mike Mock. Thank you very much a job. Well done!
Doug McCoy Senoia Ga.

Report a concern   January 13, 2024 — Rated 10 out of 10 by Hal Hoyle Hydradyne Charlotte
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Working on a tractor Hydralics project at home. Had an idea but needed experience knowledge. Called you and spoke with Sue Butterfield who listened and put me in touch with Shawn who offed excellent advice and gave me the part numbers for what I needed. Now if it ever warms up enough outside for me to try it. Will definitely work with them again. Hal Hoyle
Report a concern   January 12, 2024 — Rated 10 out of 10 by P.T. Hydradyne Charlotte
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No problems at all with orders.

Report a concern   January 12, 2024 — Rated 10 out of 10 by Stanley Davis Hydradyne Greenville
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Great transaction.
Report a concern   January 12, 2024 — Rated 10 out of 10 by Randy Rogers Hydradyne Charlotte
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They have what we need, and the quality is great.

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