Guest Testimonials

Usually very good experience...very clean. One bad experience during Jurassic Park--with a child that was hanging on the back of my chair, and crying. Parents didn't do anything. I complained to a manager, and they witnessed it. They eventually confronted the parents and the mom and child left. It took over 30 minutes for everything to be completed. Manager never apologized, or offered another viewing of the movie. This experience was ruined. Otherwise, its usually a good time at Silverado.

We are always given good service. The theatre that we go into to see the movie is always clean. Feel very comfortable.

My family likes the assigned seating because we don't have to worry about rushing in to save seats. My children love the arcade. We also enjoy the self serving drinks. Please don't switch to the new coke machines that have one spout for all the drinks like the other theaters. We do not go to the Palladium because of the coke machines. We enjoy the Silverado Theater also because it is clean.

The people at the register were very nice. And as I left the the theater or so called room the movie is in, I was greeted thank you very good experience to have

Popcorn is always fresh, not stale, employees are friendly. Ch

Great service and card benefits

Reserving my seat from the comfort of my home

staff is nice, mgmt works hard to make sure it's cleaned up everywhere, i don't feel like i'm in a run down joint at any time.

I like having my seats when I get there

I really didn't enjoy the show. but it was my choice of movies.

Very good but the prices on food is very high

I like that the people who work there are so helpful and I am happy to see that you hire special needs people. The one thing I would change is the cost of the items at the snack bar. Way too expensive.

Reserved seating--awesome! And National Theater Live events.

Everything from the fast and courteous service at the concession stand to the seats in the theater

Very helpful and friendly.

People professional & only issue I have is - I come early to your movie theater early due bad traffic on 1604 & purchase both large popcorn & drink. I infirm cashier attend I want only my drink & later get my popcorn due to waiting 30 minutes before movie. Most of employees say No to me & explain 30 minutes to movie. Eventually I get my popcorn & can you brief your staff on this subject. Thanks & Life Time Santikos Fan !

fast and friendly service at all departments. everyone appears to love their job and heck why not....... It's the Movies!!

AVX theaters, soft pretzels and beer.

Very friendly staff.

Clean and everyone is friendly.

usually very clean, theater 8 top row seats 1, 2, and3 area, stinks alittle.

but over all really nice

Assigned seating makes it so much easier to go to the movies

close by my house

Seating was comfortable the temp was good. The concession is a little too pricey but the staff is friendly.

I love the online ticketing experience and assigned seating; it provides peace of mind knowing I will sit where I want without having to "save seats" or arrive an hour early. I frequent the Silvarado and almost always have to go to guest services for my tickets since the kiosks have issues, but the employee are always friendly and provide excellent service. I prefer this location to any other theate in San Antonio.

Cleanliness of theatre all the time. Associates are always accommodating & very froendly & with a smile.
Everyone is ready to help you. Movie experience is so much more enjoyable with good service.

The ability to reserve seats online.

Choosing your own seats

My friends and I are senior citizens and we enjoy good morning the movies on Saturday nights. We most always find a good movie at a santiko's theatre.

Rewards program