based on 1717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great instructors, good location, classes at convenient hours.
I love everything about BML. The teachers, the variety of classes, the community feel. It’s my safe place in Sydney xx
More choice of classes, need to repair equipment and clean the pilates room
very professional and accommodating
More Essential classes - sometimes it feels like a gym not a yoga studio
Great classes and instructors
Lots of classes with varying times to suit ones schedule
Themes of Essentials
Quality of teachers
Proximity of studios to my home and Work
personally, i would probably like more social interaction, as yoga is such an inner and peaceful, not only activity but with greater depth, and obviously would be lovely to 'connect' with other like minded ;)
The quick online or on site booking with the tablets is really practical. I noticed recently courses where an assistant is present to help correcting posture, that's good too
All classes are good but bit unsuitable for beginners. The teachers talk about how to come to a pose but do not correct if you are doing it wrong. People are usually scared of trying yoga as it might hurt! With pilates classes being so awesome, align candidates are often demotivated for attending the flow classes and stay back in align for perfection! All classes can be little more welcoming with allowing modifications etc. I love the practices but would not highly recommend to the beginners.
THE COMMUNITY FEEL
THE STUDIO
Classes are great but booking system for businesses need a bit of work. A little annoying having to email and wait for a response each time i want to do a pilates class.
I do Pilates most days. Your class instructors are great. Especially Carla, Tim, Paula and Chelsea.
What you really neee to work on though is the way people can communicate with you. It’s so hard and when you do send an email there is no response.
Regardless of this I have still recommend everyone I know and 2 of my friends have signed up since.
Probably just on exit. My membership was on hold as I was injured and Then i cancelled. It means the hold was released straight away but it wasn’t clear to me. It took 4 days to get a clear response via email. So technically they said I had 6 days but 4 of these were wasted as it wasn’t clear. Maybe a refund or letting me know I had 6 final days to use at the time of my choosing would have been better... I have been a member for years and most likely would have been back at some stage. Just left a sour taste with me.
Love the number of classes to choose from and the variety. Staff and teachers are warm and professional. Spaces are well designed.
Love walking into the studio, always feel a sense of peace and calm whenever I’m there. The infrared heating is amazing and really helps deepen my poses and eases my aches and pains. Teachers are all supportive and make the classes enjoyable :)
Lovable service and such a awesome and excellent skilled teachers. I’ve been seen more than 2 yoga places before, surry hills is so good . I love the teachers.
The teacher was so lovely and really took the time to explain things and make me feel welcome.
More time alotted between classes - 5 minutes between classes creates a frantic stressed energy that undoes the calm of the class you just experienced. Especially if you plan to attend a 2nd class right after. We went from Yin class directly to Yoga nidra and my husband started to get a panic attack rushing from one room to another. Plus the Yoga nidra room was already full and had begun.
Yoga nidra could be longer than 25 minutes. You just begin to release into the beauty of it and then you're jolted out of it by the next class rushing into that tiny room.
Great instructors and facilities
I love the cleanliness, the filtered water in the toilets and the tea and fruit after the class. Also the hot pannels at the top of the ceiling. And specially the amazing teather, not only kind and friendly but the hard level class.The whole centre is amazing. Thank you
Time available for all class..pilates
Welcoming friendly peaceful
I have only been to one class so far so I haven’t had the chance to meet all the teachers, so far though the teacher I did have was warm, friendly and challenging!!
The space is calm and inviting
I love the amount of classes you offer which ideally suits my level of yoga as well as my work schedule this has been hard to find amongst yoga studios in the east, with your classes I am able to do yoga everyday.
I was introduced by a friend and I will ensure to bring along one too!!
Friendlier staff, harder classes
great facilities
The teachers and environment is fantastic, however I find the membership and 10 class pass very expensive
Amazing teachers - beautiful energy
Many of the positions started in a full split! I've been practicing yoga for a number of months now - but I don't know many experienced yogis who can do a full split. So half the postures I couldn't do. Was such a waste of time.
I love yoga classes, the teachers are great and the classes are well thought!