based on 1717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Beautifully appointed. Professional teacher. Like it a lot.
I felt that the instructor was too fast. It felt like it was "speed yoga" if such thing exists. There was no focus on correct form/poses.
the variety and amount of classes available
It’s a beautiful space that feels welcoming and inspirational
For yoga yes, for Pilates unfortunately no. I’ve been a BML member for over 3 years now, and I truely love BML’s staff, the vibe, the community as a whole. But if someone would ask be today if it’s a good idea to become a member I’d have to say no. I pay $120/fortnight and can’t even go to all the classes I want because it’s fully booked. I use to be able to go up 5.30am to book a week in advanced, now that’s even too late and last time I tried to do it (5.30am) the class was full (!) That force’s me to look around for other options in Bondi. Thanks for the survey and thanks for spreading the best vibe always (once you get a spot in a class lol) namaste.
Beautiful studio. High prices compared with other local studios (intro pack an exception)
Everything was amazing. Staff, facilities and Sam taught a very engaging and challenging class. Loved it!
Beautiful space, wonderful teachers and friendly staff. It’s a safe space to really step into your own skin. Couldn’t recommend it more x
Yes, it was a great experience.
it is a beautiful service
Good studio, nice interiors, great classes
Poor customer service. I don't feel like a valued customer, was made to feel like a liar when I was complaining about the system not logging my check-ins and that my dashboard wasn't showing one of my booked class. Then, I was charged a no show fee when I had attended classes, when I cancelled a class one minute past the 2 hour cut-off, system isn't available for check-ins before class, etc.... All system related issues. I suggest to improve the system for improved experience to retain customers, especially when you are charging customers for a no show fee. I was totally disappointed with the way my issues were handled and I kept thinking it will get better. Unfortunately, I had come to a conclusion that I won't pay anymore money to be treated poorly.
Wide choice of instructors and class times, good showers, friendly staff, central location!
Good teachers!!
Friendly, lots of choice, clean and good facilities.
The staff , beautiful space and tea are 5 stars.
The staff , beautiful space and tea!
The staff there especially the receptionists are amazing . Unfortunately due to a long going injury this type of Pilaties didn't quite work for me but I would definitely recommend you 😊
Great teachers for yoga and pilates
Redfern is a lovely studio, nice atmosphere, great location, nice people go, lovely teachers
Already given
The studio is very nice and well maintained. Staff is always friendly and yoga teachers are amazing.
I love the space and the professional manner in which the instructors conduct themselves with exceptional expertise. They are friendly and personable with genuine concern for your welfare/injuries. I have sadly had to cease my membership because our living circumstances have changed. You have some very special people working for you at Body, Mind & Life.
Flexibility
Yoga classes, location, facilities
Less commercial
Great!!
Fantastic
Classes are varied in level - being a beginner I feel I can still do any class without feeling like an idiot!
Classes availability and excellent teachers (Surry Hills is the busiest but also best one in terms of teachers/facility/organization).