Client Testimonials
clean, efficient, friendly staff
Friendly and skilled staff. Also I like the roll on wax because I find the knife gets too hot.
Friendly staff, great product and result.
Friendly team and excellent service as always
The post treatment aftercare was explained and staff were friendly
Quick service
Quality products
Friendly staff
Great service!
all the staff are lovely
I was asked the right questions about what I was after with my skin needs and felt comfortable talking about them with Ness. It was a calm and safe environment where I could relax and didn't have to worry about what she was doing or pressured to purchase additional services or products. Thank you!
Friendly, fast, efficient and a great product.
Efficient. I had a call during the day to tell me someone was off sick and reschedule. The lass I was given as a replacement was wonderful
Professional, efficient and flexible.
Lovely staff and great service
Fast, efficient. Love the colour of the tanning product, very natural. I also appreciate when the girls (Neutral Bay) ask how your previous tan performed & address any issues you may have.
Quick, convenient, professional. Plus I like the convenience of buying 6 waxes in advance
Consistent service and results
Efficiency, knowledgeable a friendly staff
Professional and relaxed
Professional, fast and punctual with excellent results.
Melanie was very pleasant and informative when I dropped in to enquire about Bronzalicious and Nila who my first appointment was with was very professional and delightful
I am usually not one to complain so this is really a first for me. I called up a couple hours before my appointment and advised that due to work related issues I would be running late. I live in the hills district so driving to neutral bay isn't just around the corner. I arrived and was told that I was 'late' for my appointment and made to feel that there wasn't anytime to do my tan. My best friend is getting married hence the reason as to why we both went to trial out the tan for the wedding and this wasn't a very good first impression.
Quite frankly you could say I was appalled at the lack of customer service to begin with.
Ness the manager soon came and took charge - she was so knowledgable and personable I honestly left with a much better impression on my mind. If it wasn't for Ness, I can guarantee I wouldn't have been coming back, but she dealt with my friend and I so well and made us feel a lot more comfortable that we both we be back for tans in the future. The tan has come out perfectly and I would like to thank Ness for her efforts!!
Very professional and matching the colour to natural skin tone is good.
Friendly, efficient and did a great job!
Efficient
fast spray tans - on and out in under 15 mins.
The knowledge and assistance from the service provider.
The friendly service, the girls are so lovely and friendly and do a fantastic job at making you feel like a million dollars.
Professional, efficient, great range of services.
Lovely people. Quick service
Everything. I would like to elaborate but honestly, it's everything. Older, experienced and worldly staff, fantastic products, personalized service, you simply cannot get a facial anywhere like Bronzalicious in all of Sydney or Melbourne. I've tried. There we go, I did elaborate!