Customer Testimonials

I like the personal touch and always very responsive and keeps me updated on all changes. the cleaning is of a great standard and checked all the time. Top Class thanks

Since returning to having ServiceMaster as our office & service areas cleaning provider, Lyte Ladders have found the standards achieved by our Servicemaster cleaning team to exceed our expectations!
The friendly team of cleaners take pride in their work and provide us with an excellent service
Thank-you : Name removed, Environmental Co-ordinator

A good job done, good communication and a friendly approach.

We would absolutely recommend Service Master. The service and communication from the team is fantastic. The standard of cleaning and the staff provided are of a very high level and highly professional.
Keep it up!

Hard working friendly staff quick response to all requests

- High standard of cleaning.
- Professional and friendly staff.
- Thorough cleaning and regular supervisor monitoring of the level of cleaning.
- Efficiency with providing additional quotations for one off jobs.
- Efficiency with accounts related queries - dealt with in a timely and professional manner.

Excellent service and customer care

The Staff are very helpful, always ready to do that little bit extra when asked, areas are kept clean and tidy, the supervisor is always prepared to meet with me when asked.

Service is very good

Very reliable and professional. Thank you

Staff are very friendly and helpful. Cleaning excellent and Angela very helpful if we have a problem.

Very professional service. All cleaning carried out to a very high standard. Always willing to help. Friendly staff and management who are always punctual and reliable.

Reliable and efficient service with continuity of staff.

Attention to detail, good comms

We are very pleased with the cleaning provided by First name removed as she does a good job in a short period of time, she is always cheerful and will do any job asked of her

First name removed

Administration

Sharon always keeps in regular contact to ensure any concerns are dealt with swiftly.
Angela is friendly and hard working.

Excellent, professional and quality service. Would definitely recommend.

Good continuity of staff, reliable and courteous.

We like it that they are a locally based company, a family concern.
We have been customers for the past 12 years and any problems we have are sorted out within the day.
There is always a fast response if we contact them by telephone or email.
We have regular 'unannounced' inspection visits so the supervisors can see the quality of work is maintained.
They have a stable workforce and we have had the same cleaner for 6 years. The management understand we prefer staff continuity (given the nature of our business) and they respect this, ensuring we have just one person covering for annual leave/sickness etc.
We have no plans to change cleaning contractors, but would speak to them first before making any change and we would definately recomend them.

Tarnya is our regular cleaner and her work is always to a very high standard. and on the odd occasion that Tarnya is not with us, Lianne will call or email to let us know we have a replacement and check that we are happy with arrangements.
All in all, two really great people to work with.

Although there were some initial problems with the standard of cleaning, they have been resolved and Sharon is always readily available to listen and sort any concerns/problems out.

I don't think the turnover of labour helps in any way, constantly having to train new staff can be disheartening, perhaps Wayne needs to check on the standard of cleaning s on a monthly basis

fRIENDLY AND LOCAL

Friendly service, excellent results

We have a great customer/ supplier relationship where communication is key to a successful collaboration.
We have regular meetings, audits and phone discussions where feedback is taken on board, building a healthy foundation whereby both customer and supplier are content.
We look forward to many more years working with you!

Excellent staff; good communication with your customers; very friendly and very professional

Personal touch
Any problems are rectified on the same day
staff are lovely and professional
lovely team

local, personal & very professional

Friendly staff and very good service

Good service. Good personnel

The personal touches your company offer; nothing is too much trouble

Prompt response to any issue and professional attitude by all members of staff