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Customer Testimonials
The variety of designs. The ease of ordering. The quality of the product. The efficiency of delivery as promised.
Excellent Customer Service and fantastic cookies!
The cookie bouquet made my daughter smile.
Delivered when promised and the cookies were excellent!
Great experience! Tasty cookies!
Easy to order & showed up on requested date. Recipient said they looked beautiful. Don't know how they taste yet but can't wait to find out!
Beautiful decorating!
Great service and delicious product!
The delivery fee is a bit pricey.
They loved it!! Thank you!
cookies looked exactly like photo and the recipient was super tickled by them
Easy ordering on the website
Creative designs
Flexibility in the message cookie
Options to add-on, like balloons, brownies, Sweet Spots, etc.
Tasty cookies!
easy to order and my mother in law loved it!
Easy to buy, same day delivery and always beautiful and delicious. Plus they are huge cookies. Cookies by design never lets me down when I want to surprise my wife.
I placed an order after hours online. The next morning the owner reached out to confirm it was correct.
The service and communications from the driver were great!
they were great
The order was same day delivery. It was a smooth ordering experience & the order was fulfilled beautifully & promptly! I received a text message when it was delivered. I will definitely recommend Cookies By Design to others and use them again!
Fantastic customer service!!
The cookie bouquet that I ordered for my neice's birthday was SO cute - it looked even better than the photo on the ordering website!! She absolutely LOVED it, and said the cookies tasted as great as they looked!
The ordering process is so simple, and the beautifully finished product was delivered in a timely manner. The entire process went off without a hitch!
Quick service - same day too!
I initially attempted to order online, but ran into a snag.
Using the phone # provided, I was connected to the franchise in North Olmsted.
I spoke with Veronica and she made it SO EASY for me place my order 👍😊
Beautiful arrangement. Megan was extremely helpful!
Great arrangement! Thank you!
Easy ordering. On time delivery. Great birthday surprise.
I was really impressed with my order. The recipient that received this gift was so excited and overwhelmed with the size of the basket. I was pleasantly surprised with the size and quality. I would definitely order again! Thank you for making a Birthday gift extra special!
Sent out the next day, was delivered right on time. Saw a picture of what was sent… looked exactly like the picture on line. My granddaughter was sick, and lived her get well basket!!!will order again!
Ease of ordering online
Easy to use website.. great product that looked and tasted delicious.. the receiver loved the idea and the cookies. They also matched the balloon like it sad they would. I would use Cookies by Design again
Cookies were timely and much liked.