Customer Testimonials

Fast, friendly, professional and…good cookies!

The cookies were sent to a family member. That said, I have really enjoyed being able to send Cookie Bouquets on special occasions and plan to continue to do so in the future. The cookies I have had a chance to taste have been very good and the people who have received my cookie bouquets seem to be very happy. Regards,

Easy to send a gift to
Someone when your stationed far from
Home.

Easy pickup. The kids loved decorating their own cookies for Thanksgiving dessert.

The design, craftsmanship, cookie quality, accuracy and timeliness.

Good

They were delivered on time.

The cookies look delightful and are very tasty. A really nice, unusual gift.

Fun to decorate my own cookies and everything was so good 😊

It was a beautiful bouquet of flowers

Great product... easy website to navigate

Great price and they have beautiful cookie basket arrangements
Ordering is easy and the staff is always friendly and of course the cookies and other products are delicious!!!!!

Definitely recommend them

Easy ordering, fast delivery and delicious!

Always a great experience working with Catherine.

the cookies were delivered on time and very cute. I live in Lima Ohio and we used to have a cookies by design in Lima. They were so cute. I sent these to my daughter in Chicago and although they were good, she said, they were dry and not as good as the ones in Lima.

Beautiful and delicious cookies, exceptional customer service!

Great service, lovely presentation, order done on time and well done!

Thank you so much for a beautiful arrangement and for your great customer service!! This was my 3rd basket from your location this year and you never disappoint!!

They communicated multiple times to let me know the package had been delivered. Very friendly staff!

juan texted the cookies were delivered

Great quality and beautiful designs.

Called to order cupcakes for my son on his birthday, actually the morning of his birthday, and they gladly took the order much to my delight. He got the cupcakes by 3pm, I loved that I was called and told they had been delivered since we live far apart. My son said the cupcakes were phenomenal. He ended up giving some out to his clients, too. Thank you! Job well done.

Easy to order and delivery. Great cookies.

I have used "Cookies by Design" for multiple birthdays and holidays across the US.
I am so impressed with their product, shipping and notifications during the entire process.
I am a customer for life!

Taste,design, colorful, beautiful writing/script

That I could pick the amount of cookies and select a different theme for the center message cookie.

The bouquet was delivered on time, exceeded my expectations and recipient said they tasted great!!

Megan, was absolutely amazing with helping me with my custom order. She made the process so easy and the basket was perfect. I ordered the Golden retriever heads for a Birthday party and all the ladies were raving about how cute it was! Just prefect. You will definitely have more orders coming your way. I was extremely satisfied with the design, the staff and everything about this purchase. So nice to deal with such a quality company. Wishing you a successful end of the year and thanks for making lots of smiles over here.

The customer service was amazing

There was an issue with the delivery of my order. I called and they took care of it right away! The lady that I spoke to was so nice and extremely helpful. I will definitely order again in the future and recommend to friends and family!