Customer Testimonials

Beautifully wrapped and ready to gift, with the most delicious cookies inside. Love the folks in the FTL location.

Selection of cookies and Ideas for gifts are wonderful. Had a lot of compliments on the gifts that I have sent. How beautiful they are

Everything was done so well

Beautiful presentation and a great idea

delicious cookies, CUT designs! Fast delivery!

Very say to order over the phone!

The work, service, ease of order and fulfillment are superior. I’ve never had any issues.

How fresh they were and decorated so cute. I've sent cookies that helped that person look @ life a little better that day. They are a lift to anybody's spirit.

It’s an easy and fun way to share with others.

great service. i ordered on line and the cookies were delivered the next day. the presentation was great.

Great customer service!!

Pam does a great job. The cookies are always great tasting and delivered on time.

Great job sending my son his cookies fir his birthday. Thank you!

I have been ordering cookie bouquets from this store for the last 5 yrs. They have always been beautiful and always delivered on time. A special shout out to Ellen! She is wonderful and is so helpful when I call to order for my daughter.

They were so helpful! I had to make an addition to my message and it was no problem! My kids sent me a pic of the cookies. Exactly what I ordered ! Thank you so much

Friendly, helpful customer service, order ready very quickly, and the cookies were adorable!

Love the Racine location!

Personalized touch and communication. Beautiful and tasty product as well.

Thank you!!
Dawn Carlson
Swedish Hospital

Hi I just want to say that your store and delivery person went out of their way to make sure my order was delivered. I appreciate you all going the extra mile.

It's a bit expensive but completely worth it. I sent my sister a birthday one, she loved it. They have adorable designs on huge, delicious cookies.

These are awesome cookies. Our family loves them! Try them you will like them! And Gene and Theresa the owners are very friendly people.
Good cookies, good service, good people.

I have ordered Cookies By Design from an online store when I am in Florida and the difference between theirs and the ones in North Olmsted are so significant that I have North Olmsted mail them to me in Florida

They were able to provide services at the last minute during a holiday weekend.

My friend loved the cookie basket I sent her!

The cookies were so cute and delicious. The customer service at pick up was excellent!

The cookies were amazing and well received by our members! The process was a bit slow but the customer service was great! Thank you for everything!

Easy instructions and SAME DAY delivery...and the recipients (kids) were thrilled with their decorating kit. Thank you!

Great tasting, fresh cookies with fun deigns. The custom cookie bouquet was created accurately and at the time requested.

My client sent a photo of the bouquet; they looked amazing! Thank you so much and happy holidays!

It was great as always. The big cookies were a hit and so were the other cookies. As I purchased them for the staff that works on Thanksgiving Day, they were appreciated and did not last long.