Customer Testimonials

Delivered on time

It was easy to order and pick up. The cookies are delicious.

Service was efficient and my cookies looked exactly like I wanted.

I like how the cookies looked, Cookies by Design helped my order look amazing. I was very happy and pleased with the cookie boutique I received. I also asked for it to be delivered at my husband’s job, and the cookies was in the boutique, it wasn’t delivered in peace’s where you had to put it together. Thanks Cookies by Design, I will come back to order again.

I've been ordering from Cookies by Design since my daughter was born. She is now 24.
For Valentine's day I ordered two baskets. One was delivered from TX to my daughter in PA and was delivered without incident.
The second from the Englewood store to my home in Morris County via currier, and arrived broken. I fully understand it was a delivery issue, but it wasn't packed as well as the one from TX. Only tissue paper was used for packing and no bubble wrap. So the cookies fell off the sticks and shattered. Broken or not they are still very good cookies.
My only concern is that a few years ago I ordered gluten free cookies and they were missed labeled. When I called to verify they were missed labeled, I felt as though I bothering them by questioning the ingredients.
I will continue to order from Cookies by Design because overall we like the product. I try to support the small local businesses within NJ first, So, I've learned my lesson and will call the Englewood store directly the next time I need to place an order.

It was the perfect gift. The receiver was very happy with the cookie bouquet. I definitely will use Cookie by Design again.

They looked great AND tasted great. We had one happy boy.

Fast delivery, delicious cookies!!

Of course they put out a day brightening product! Their customer service is second to none and they have been so kind as to help me navigate the online promo codes so I can take advantage of them easily.

It’s a fun gift!!

my daughter loved the valentines cookie bouquet
thank you

Cookies were delivered on the day requested and everything looked perfect

The recipients loved the cookies.

The website makes it so easy to order a bouquet for my grandson’s birthday. It was delivered ON his birthday. He was not at home, so I received a call from the delivery person telling me that they left it by their front door. That was just a little extra service that impressed me.

Different choices in cupcake selection. Good tasting cupcakes. . Good delivery.

Experience was great. Our grandchildren loved the cookie decorating kit. They had the best time being creative. Our grandson said they were the best cookies he ever had. Fun memories for sure! Thank you!

The cookies were beautiful and delivered on time.

I like the variety of same day options that they offered, even on Valentine's Day. In addition to that the cookies were awesome too.

Exceptional customer service-I needed my order corrected after I submitted it online and the staff was so helpful and willing to make the change for me.

Quality-Cookies were delish. This was a team activity to decorate cookies for Valentine and everyone was very pleased and loved the cookies.

Beautiful display and arrived on time!

I liked that you called me once the cupcakes were delivered. Thank you!

Timely delivery. Beautiful cookie bouquet. Staff very personable and helpful.

Great Cookies

Although it did not arrive on time, the recipient said the cookies were very good. And I thought that they were designed quite cute.

Easy and delivered on time

Thank you so much for delivering the order on such a busy day for your business! Much appreciated! The cookies were awesome!

Delivery was on time and thoughtful.

The cookies were such a pleasant surprise to my friend. This was a welcome gift instead of flowers.

creative design

Service