Customer Testimonials

Delivery on tome

First of all - the person taking my order was extremely helpful plus assured that the order would be delivered later that day!
Then when I received notes and calls from the people who were gifted the cupcakes and gourmet cookies Cookie’s By Design was newly ranked my place to access for edible gifts!!
By the way - the red velvet cookies were mentioned specifically in every rave review.

Always great experience with Cookies by Design in Pleasanton! Beautiful work and great customer service. Many thanks!!

Same day delivery was a huge plus!

Beautiful cookies and excellent delivery service

The delivery guy was great. Thanks!

Delicious and on time delivery!

I’ve ordered twice already. The first time they had an issue with my order and called immediately to get it squared away. Second time was great too! I love that they call and leave a voicemail letting me know that my order has been delivered and what time it was delivered. Great customer service and always on spot with delivery. 10/10 would recommend!

My order was delivered on time in perfect condition. I was notified by the driver that she had delivered it. The experience was delightful.

Very delicious bakery goodies. 😊

The cookies were beautiful to look at and delicious! Another fabulous order filled by Cookies By Design!

Everything. Super easy. Ordered last minute and cookies were there next day. Loved it! They looked amazing and the whole office was jealous!!!!

Yes, process and great product! The cookies look amazing!!

I don’t have to worry that they will take care of my online purchase.

Prompt delivery. Item pictured on internet was exactly what was sent!

Very easy ordering and a nice selection. I was notified when it was out for delivery and delivered. My mom was surprised and thought the cookies were beautiful and quite tasty!!

Great customer service. I haven’t followed up with the recipient yet but will do that as well.

Delicious and beautiful cookies!!

My friends were very pleased with the basket. Delivered when I wanted it.

I sent brownies and cookies to a friend's children who just lost their grandfather. They loved it. I called the store to confirm what was sent and received a very nice call back after leaving a message. Thank you for sending quality products and returning my call with a helpful attitude.

It was easy to order, delivery was fast and on time, and the recipients told me the cookies were very good!

Made well and handled with care 100% would recommend!!!!!
Wonderful cookie basket!!! Thank you so very much.

Delicious cookies! I received them for a promotion at work and the presentation was wonderful. I then sent them to a sick friend who also enjoyed them! Will definitely order again.

My daughter LOVED her birthday cookie bouquet!! Will definitely order from them again! Thank you!!

My parent's love the cookie's.

Great product, nice to give as a gift, they taste good!

Everything I purchased was for my grandsons. Made them feel better. They were so happy to have a delivery for them . They said the cookies were sooooo goood

Beautiful & careful arrangements, and prompt delivery as well! My items were delivered one day early due to concern for inclement weather/storm, which represents very well thought-out planning!
The store emailed and called me to ensure that that was ok- Thank you so much!

Personalized cookies

Excellent quality, unique design, and tastes great!