Customer Testimonials

I was updated when the order was delivered, thank you!

The child loved the cookies as a gift. They were made perfectly just they way I requested with the one cookie having his name on it. The teddy bear was also, so cute with the birthday hat on it. The other cookies and designs were just as nice and really cute. The gift was for my great nephew’s 1st birthday. I was very pleased with the item and it’s quality. I hadn’t order from Cookies by Design in a while. The quality has not changed at all, but of course like everyone else the cost has gone up. I would definitely recommend them as a gift for someone who likes cookies. I am checking the box below only that you may share my name only to promote Cookies by Design but not my address or where I am from. Thank you for your cooperation in that matter.

I have ordered before and have never had a problem.

I liked the owners willingness to work with me on the design for each cookie. The cookies were delicious. I look forward to ordering cookies again.

Great customer service

Amazing quality and customer service. Jesse was AMAZEBALLS!

Thé professionnel attitude of all the persons I have interacted with was very much appreciated….it saves time when someone is helping fill an order and offer their opinion which totally saves your planning time.

I placed the order and the next day I came to pick it up not only it was all wrapped up and ready but even better presented than I expected.

Have used your store 4 times now to 2 different people and both people have totally enjoyed your cookies

Cookies were delicious and the representatives I worked with were very easy to communicate with.

So easy to work with to create an amazing cookie collection for our customers!

Fantastic customer service serving up tasty cookies!!

My daughter loved her cookies.

Your cookies are my all time favorite and it's so disappointing and surprising that all of your Houston locations have closed. I would love for a location to open in north Houston/The Woodlands area!!

Excellent Service, Quick turnaround and Amazing Work!

We called at the last minute.
The lady was accommodating, friendly, and helpful
The order was ready on time
The cookies were delicious and adorable

Thank you
Diane

Cookie bouquet looked great!

Our Birthday bouquet for my son's 16th birthday was adorable, we really loved it and it was a great idea.

I loved the cookie design, however, they did not taste as good as the last ones I ordered

Excellent service, design and taste!

The cookies were so much prettier in person than on the website. And of course delicious. Also nicely spaced and displayed well packaged and super friendly at pick up.

I don't know how your cookies tasted because they were a gift for some else. I did like that you had them delivered when I wanted them to arrive. My friend said that they tasted good. I would use your service again and recommend your service to others. Thank you

The cookies were a big hit! My only complaint is that shipping charges were almost as much as the cookies.

I liked the prompt, next day delivery. I received a call as soon as they were delivered to let me know that they were delivered. My daughter was so pleased with the adorable design that truly brightened her day, & she said the cookies were delicious!

Cute designs, ease in ordering and quick delivery

Cookie bouquet was very well made. Cookies were one of the best we’ve had done in over 20 years of getting bouquets in each state. Thank you

The receiver said they were delicious. And basically looked like the picture.

Ease of ordering. Great products. Prompt delivery.

Design options quality and great gift ideas

Cookies and options

The cookies we ordered were fantastic. The staff loved them. We will be ordering more of them and other items in the future. Thank you!!