Customer Testimonials

These guys are great. Helpful, good suggestions, quality work. This is my go to bike shop!

Staff were very helpful and provided multiple options for solutions and helped me pick the right one. Fast and efficient to get me the help I needed.

Staff was very friendly and helpful. Clearly knowledgeable and not just trying to sell me stuff just because. A+.

Bill Rowe was terrific! He was knowledgeable and helped guide me to a great solution. He was honest that I didn't need new tires and I was happy and grateful to hear that!

Sales staff is the right blend of casual and helpful. No pressure and good information when needed.

Very friendly and helpful.

Bill!! He’s awesome!! I love my Specialized Como EV!

I was pleased with the work done on my bike and the turn around time.

The gentleman that helped me with a new bike lock was so kind. He helped cut the old one off and showed us how to use the new one. Explained the benefits of the new one versus what we had

Kevin was very helpful

Spent time listening to my needs & made a great recommendation!

The service was excellent can’t say enough good things. That’s the only place I’m going from now on.
First name removed V

They have great customer service, always very helpful. I have made many purchases there and always have great service recently. I went in because I had a flat tire and they took care of me quickly. Highly recommend.

Quality equipment and expert knowledge. Quick and friendly relatable service. A little pricey but....will finalize my value assessment once experience more time in the saddle with my enhancements.

Professionalism

Friendly service. Owner made a point to introduce himself. Tech was very knowledgeable and offered sound advice

I brought my bike in for a tuneup. Bill took care of me and the bike. I’m pleased with a new tire, how brakes and everything else work well and he also applied a mirror and a smart phone holder.

Bill was very knowledgeable and easy to talk to. I’m very happy with my new bike!

Amazing staff and absolutely saved me for my Trail Triathlon this weekend!

Easy & helpful.

I’ve always had top-notch service at that location. Patrick goes above and beyond to ensure we are taken care of every time we are there. Have you recommend going there and hooking up with Patrick for great service.

The person who helped me was terrific. Knowledgeable, friendly, and made sure he understood what I was looking for. Be back as soon as I have an excuse to be there.

Convenient scheduling, honest staff, good location

Fast! Met our needs and had good suggestions!!

Quick service, completed just as promised

This was the first time I visited this establishment and they were great! Jeff and the rest of the staff could not have been more friendly and welcoming. They were honest with me regarding the 3 bikes I brought in and did not try to charge me for service that was not needed. I will come back whenever I need bike service in the future. Thank you.

The staff expertly help fit my son with Down Syndrome with a cool bike he was excited to ride!

the guy handling my bike was professional when he was explaining the problem to me. he also had a sense of humor when we were finalizing the sale. on top of that the price was worth it given how much I care about my bike.

Quality and timeliness of services

Very helpful staff. One of them explained how the salesperson who sold me my bike 2 years ago at the 82nd Street tent sale did not size the bike correctly for me. Because of this, the seat cannot be raised as high as I like. I will now have to spend more money and buy an extended seat post. But I appreciate this person's frankness and honesty and will probably continue to use the 106th Street store rather than the 82nd Street location. That is why I give the 106th Street store a 10 rating.