Customer Testimonials

Immediate response and quality delivery every time

Timely deliveries, prompt refill service in very cold weather

Great communication. Responsive to
Problems

You're always pleasant to deal with on the phone.

That fuel is delivered before I run out

Good prices and prompt delivery

Reliable service

Like being able to lock down pricing and Quarles price matched a competitor. Excellent in making sure tank is full for winter season.

Professional and supportive staff.

No problems and propane is delivered prior to requiring a refill.

Great service. Grear price.

I like that Quarles Fuels monitors my fuel and that I'm never left without gas to heat our home or to cook with. Everyone is very helpful and courteous.

Great customer service teams. Made my move into my new house the best experience ever . From my leak detection and the fast response to fix that issue. The technician was well experienced and took his time with my concerns as well looking at all my gas appliances and making sure everything was working properly. The leak tech then found a leak and fixed it. He was great !!

Then my fear of not getting new service turned on in time for my move In date. The. My experience with customer service to get my new service walk through scheduled for the next day was just awesome. Then this technician was just unbelievable. He did his safety walk through with me explaining everything in detail.

What a great team!!!
Thanks you all for all your help!!!!

Chris in Bentonville

The order to delivery process was very efficient. The associate who placed my heating oil request was very thorough, kind and polite, considering that I called 10 minutes before closing time. She also took the time to explain the budget plan and confirmed that I was eligible. The oil was delivered within 40 hours after I called, even though I was not in dire need. It always has been a pleasant experience to work with Quarles/Superior for the past 12 years. Never had an issue and always received deliveries before the promised times and receiving wonderful and courteous Customer Service support. Thank you so much!

Tank monitoring & reliable delivery.

Online account and the ability to have budget plans

Automatic fill up which works most of the time.
Excellent customer service in Winchester, Va office with good communication.
Friendly, helpful drivers.
Easy to pay on line.

They show up and fill the tank

Fast delivery, good fuel , but still a little expensive!

Good billing system & friendly, helpful customer service people.

Quarles support and service have been Great!

Everything

They take care of everything and I don’t have to read tank and call for refills. The ladies in office are very helpful and polite!!

Using the web site to schedule deliveries is easy. Getting the bill from the delivery truck man is helpful because I can pay it promptly through my Bill Pay from my bank. Drivers are always friendly when they make the delivery and careful about where they pull the hose to get to the tanks. I appreciate the promo deals you have in Fall to fill my tanks so I don't have to worry about bad weather and a snowy driveway to get my LP delivery in winter. The local Quarles LP telephone receptionist is always so nice and helpful.

Quick service. Polite delivery drivers. Great customer service. Competitive cost. And if you need repairs they’ll get you fixed quickly.

It’s dependable and worry-free service. Thank you!

When I call you come promptly. However We are on automatic fill but I’ve had to call because tanks were too low before scheduled fill date.

Great service and timely deliveries.

Friendly staff, fast service.

Responsive customer service.

Technicians are friendly and on time