- Phone: 804-832-2429
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Customer Testimonials
Easy online payment process. Each time I’ve spoken with a person in the office they have been polite and professional.
They came to refuel right away and later, Mr D
D found the leak, and repaired it, same day. Awesome!
Very nice and always on time
Propane was delivered as requested in a very timely manner. Many thanks
When calling prefer talking with a human otherwise your service is good.
The service may need to improve a little bit. It is difficult to contact service support or trying to get someone to answer the phone.
quick service and friendly drivers.
Prompt delivery and professional communication
Price and in country customer service
Trustworthy, high level of clear communication, great product for value, respect for customers.
I like the tank monitoring, so I don't need to worry about running out of gas. My needs have always been taken care of when I was told they would.
your call center and delivery people are very responsive and efficient
Ordering was easy and delivery was timely considering the wintery conditions that were experienced.
You guys always show up quickly after my request and do a great job! Thank you!
Great customer service with Barry Burcher
Quick service and reasonable prices.
They are good about monitor my use, and refuel without me asking. Very timely and professional.
Superior are very well in keeping you informed
good quality product.
good response to emergency delivery - during recent extreme cold weather.
Excellent service under difficult conditions and a personable employee!
They have very alert and knowledgeable service delivery crews. Very friendly and prompt on deliveries.I really like the budget program. They thoroughly trouble shot when we had an issue and when found, they made things correct and safe with a new tank to assure us of accuracy with internal instruments. That's service!
The customer service and communication was excellent. The technician was thorough and explained the gas check process. We are new to Quarles but this first experience was very positive.
I called, advised that I was low on propane under 30% and requested a service call to fill. Did it all on line and it worked so smooth. Thank you.
They are great and professional!
Friendly people and good service!
After I get through to someone my propane is delivered in a few days. The online site to order cannot be used....not sure why...and I was on hold this time for 1hour and 54 minutes. I think they need to fix this, but I know with the extremely cold weather that I will have to wait. Maybe offer to call us when a line is free so we don't have to hold on for so long.
Quick on delivery.
I like the automatic sensor installed on our tank. I was a little nervous about relying completely on Superior to make sure I didn't run out so I did follow up with a few inquiries. Finally, when it had dropped to under 20%, the delivery truck arrived. I admit I was a little concerned especially since had just installed a new furnace and I didn't want to run it out of propane.
Your service people are awesome, both customer service and the delivery people!
The service technicians did everything possible to make sure my needs were met.