- Phone: 540-292-3769
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Customer Testimonials
Quarles had been consistent in their quick, professional and polite service for 20 years that we have been a customer. Was concerned when they became part of Superior but that hasn’t changed a thing.
Nice servixe!
What I do like is being able to deal with a local office rather than a central call center.
What I do NOT like is when calling Phone number removed your Verona, Va office, the phone rings once and goes directly to music. After being told by that office that they do not know why, one of your drivers found out for me that if you listen to the music for a minute or so, they will either answer or it goes to voice mail. Okay, now I know how to leave a message. And I have been told that they respond to all message before closing for the day. But that does not happen. Recently I left a message in the morning and the next day in the late afternoon, after getting no reply, I drove to the office. Vanessa, the lady in the office told me, "Yes, I received your message and would have returned your call before I left today." I then told her that it was yesterday that I had called. She looked at her phone records and said, "Oh".
How many customers would just hang up when music starts playing after the first ring? And after 30 seconds or so, they just hang up?
Operators are friendly and helpful....delivery is the time stated . NO PROBLEM
Easy to communicate with and friendly people. Prompt service and reasonable priced.
Quick professional respinse
great service
I like the fact when I call to get my oil, you guys are right to it!!
ON TIME
Made call and was helped right away. Had delivery in two days,
Service is good. Guys so a good job.
24/7 customer Service
Send Money!
I order online and they bring it promptly. Have no complaints have used Quarles for many years.
Super fast delivery. Folks that staff the office and the delivery drivers are so kind. We were down to 12% and they came the next day!
Good service to keep our tanks filled. Friendly personnel in the field. Uncomplicated processes.
What more could I ask . . . Except free fuel maybe! ☺️🤩‼️
Ken and Carol Starke
It was difficult to get ahold of someone regarding a delivery.
Service is good.
I have present service from Quarles. And I have no need to search elsewhere.
Great, fast service!
You are responsive and delivery is always within a reasonable timeframe.
A receipt was put on our door. Several ways to pay. Communication has been clear.
Responsiveness to issues and professionalism of the personnel.
I deal with Vanessa and she is always a pleasure to deal with and she’s always very helpful and friendly
The delivery guys are great to work with. They’re very conscientious and pleasant to deal with.
You’ve got yourself a good team
The inspector was very corteous and knowledgeable, delivery was on time
Friendly customer service and prompt delivery service.
Expensive but takes no effort from home owner. They know when to refill the tank and just do it automatically!
The person delivering my propane refill was very helpful and informative. They helped me understand the process and opportunity to switch to an auto refill plan.
Delivery was in an appropriate amount of time and the person delivering the gas was professional.
The personal service when I call!