Customer Testimonials
You come when I need you and don't pester me the rest of the time. Polite courteous drivers. What's not to like!
Good service!
The Last name removed and Bullock familes of Cabin 48 - East Silver Lake tract of the El Dorado National Forest permitee area - thank you all at Kamp's Propane for your continued friendly, efficient, and professional service.
Recently, we have reason to be especially appreciative: Daryl (or is it Darrell?) came up twice to locate and repair some "minor" but of course significant leaks in our system, and spent hours doing so, working hard and cheerfully, with obvious concern for our welfare and the safe and efficient working of our propane system. He went the extra step of relighting our pilots and assuring all was in working order. We rely on our propane system for our privileged summer residence on the National Forest as permitees, where we've been vacationing since 1978 (and the Bullock ancestors since 1948).
Lauren and Jessica in the Kamp's office have always been friendly, prompt and professional in receiving and responding to our phone calls and emails requesting service and advice. Lisa and Crystal, too, have been helpful relaying and replying to our requests; there are likely others who've been helpful whose names we don't recall.
So, thank you, and we look forward to continuing our service with you. For reasons of privacy, we would prefer not to have our names shared publically, though we trust you would handle such information carefully. But we will share our pleasure with your service personally with other cabin owners at Silver Lake, and anyone else we know who might use your service.
Yours truly, Jamie and Carol Last name removed, for the Bullock/Last name removed partnership.
Farm bureau member discount.
Texts and emails usually work for delivery and bill amount.
This last fill up I got notification for a fill up on Tuesday so I would have my gate open. Unfortunately, they came on Monday while I was away so I was unable to get a fill up.
I got a call from a male employee apologizing for the mix up and letting me know when they would be out next. That was good customer service.
Friendliness and responsiveness of staff. Ease of keep full program.
Accuracy and politeness
Easy to setup the service and automate delivery and payment
Very professional, friendly, and informative. Thank you.
Convenient, automatic, reliable.
Kamps is a fantastic company. They always show up and keeps our propane flowing. The only thing wrong is that they no longer have people sending out our weekly status updates on the amount of propane we have left.
I appreciate the information I can find 24/7 online, but I prefer to reach out to a person when scheduling a delivery. I have gates and animals so it is important to know that certain notifications about day and time are given. The staff at Kamps are easy to deal with always helpful and friendly. Eric the delivery person is fantastic. He made it a point to reach out with a phone call the morning of the delivery, just to make sure I had been contacted. He was also able to give me a more targeted time. A very friendly and professional person.
I do miss the summer specials we used to get at Kamps. Those discounts were helpful.
Service and service representatives were amazing! I highly recommend Kamps!
I like the fact, you know when our tank needs to be filled and you come by and automatically fill it, and we are build and pay accordingly
Onboarding with Kamps Propane was easy. The customer service reps were very kind and follow through was fast and efficient. Service was provided as described.
Great customer service and communication
Very conscientious inspection and a super helpful and knowledgeable technician.
Prices for propane are good right now. Truck gas man came next day to fill as previous appt. date not recorded. Gas man filled tank quickly and short time here.
Auto fill.
Reliable
Friendly delivery driver, and discounts available for senior and prepay etc.
the tech who installed the tank was very helpful and cooperative--made sure the gas stove was operating with no air in the line. Thanks.
Great Customer servicew
Driver was kind and was in and out quickly.
It's on autopilot...
timely response and kept to schedule
I like the fact that I don’t have to worry about the propane fill up, when it gets to a certain level, they come and fill it
Friendly customer service
Prompt service
Very accessible
You keep my tank filled so that I don’t have to to worry about it.
Actually, it's your customer service I appreciate most. That and immediately being able to see the billing amount.