Customer Testimonials
I can always depend on Freeman Gas to take care of my needs even though I am a "will call" gas user.
My response of -0- rating yesterday was in error. I opened the email on my cell phone, and as I was scrolling down, my thumb hit -0- and it was gone. Alan Pruitt called me this morning to ask about the -0- rating and I explained what had happened.
My experience with Freeman Gas over the past couple of years has been excellent. I bought my parents’ home and installed a gas pack HVAC and a propane tankless hot water heater. I changed gas service from Denton Gas (over 60 years) to Freeman. Alan and his team were very helpful in the transition and have been responsive to my requests. I would definitely recommend Freeman Gas to anyone looking for a propane provider, gas logs, or hot water tank or tankless unit. Thank you.
Friendly staff, quick service, knowledgeable technicians, Allen is outstanding.
I like the automatic refills and service to see if I need refilling. It takes a load off knowing I always have enough gas without having to worry about running out.
Enjoy the service and the warmth of gas.
Always great service!
I appreciate the service and everyone I have ever dealt with is nice and helpful.
Great friendly service. I'm new customer.
Friendliness and professionalism
Products work and the pretty blue flame is hot.
Everything
Automatic scheduling for delivery services rather than having to phone to say I need gas.
Good service and friendly employees
Great to work with. Always keep my tank filled.
Great customer service Alan was very helpful
you were on time with propane delivery
I like to know that if I have a problem or concern it can be addressed in an understanding and caring manner. The manager and staff are very nice and helpful in any way possible.
Very quick service.
I am very happy with how quickly they response to request for gas, their staff are always polite .
i never run out of gas.if i have a questioned they answer right away or come out to help.everyone is so polite
Kind
I really like the service people, but I had a hard time getting through to the call center. They didn't understand me through my phone and told me to call back, though it was perfectly fine when I called someone else right afterwards - that is the only reason I gave a 9 instead of a 10. I went up to Denton's (my local Freeman's Center) and just asked to have service that way. The gentleman there did a work order and I had my gas logs serviced the next day. "Rod" was excellent - very professional when he came out.
Thanks,
Susanne
Quick to respond
The service men are excellent!
I like having gas heat. Cause if power goes out,we still have heat.plus it won't run up my power bill.
service was good people very friendly.
Fast service
Always on time with friendly personnel.
The installation was a snap,installer was great he did a good job,but when they filled it up they didn't fill tank to capacity only 70 gallons on a 125 gallon tank ,I don't know why
Timely service