Customer Testimonials
I am on "auto-fill" service and do not have a tank quantity remote sensor so it is necessary for Superior/Western to "guess" how much propane I have remaining. I don't know exactly what formula they are using but I have had to call in the fall to get topped off for winter a number of times. At the most recent service, based on how much product was needed to bring my tank up to 85 percent, I was down to less than 20 gallons with cooler temps forecast and not on their delivery schedule. In my opinion, this is cutting things too close.
Because of this, I would rate their "auto-fill" service pretty much useless.
No hassle good service
Courtesy by the staff
Tehachapi, CA, service driver EDWARD was great. thank you for hiring him!
Reliable propane delivery, on schedule and on time.
It’s important to have a personal relationship with those we meet to resolve our issues. Meetings people like Paul from Tehachapi location was an absolute pleasure on his professionalism and kind and caring attitude. Comparative pricing is the other reason!! 🙏
Easy to work with , friendly staff and drivers
Fair price and great service.
Always great service and in a timely manner.
Quick response.
Your staff is outstanding, especially Kara, she handles all requests for service with a smile and gets the job done the first time, every time, a pleasure to deal with as a customer.
The good customer service
Office staff Carla always polite, delivery completed within 24hr of placing order. Driver micheal was quick professional and friendly. Great prices
A great team of employees here in Tehachapi.
Prompt and professional
Never had any problems with the service
Honest about what they can and cannot do . I appreciate honesty.
You are on time with deliveries
He called before delivery, very nice to deal with especially the driver.
Very reliable, friendly, and will set up monthly installments. I highly recommend this company!
Fast service
Everyone that helped me out, from the front receptionist to delivery. Everyone was very helpful and professional.
Great service..My back gate is a handful and your service provider took great care with it and filled out tank promptly without us in my residence at the time. Many thanks.
We can negotiate with them.
Prior to becoming a Western Propane Customer, my propane tank had gone empty on three different occasions with two different companies.
Even though my bills were paid, the companies missed deliveries.
In fact, the last time it happened, Western Propane was the company that saved us by coming out at night, in the snow, to deliver propane to my house.
I have been with Western Propane since.
Customer service has always been great.
I would recommend them to other people.
Responsiveness to customers is excellent.
Western Propane responds to any and all questions I might have. Very knowledgeable about all matters concerning tanks, refills, safety and payments. I've used them for years and trust them. Very important with a company dealing in something so potentially dangerous. Honest as well.
Real satisfied with your service
You guys are awesome, super responsive and friendly..
Good timely service, courteous drivers and fair prices.