Customer Testimonials
Great service. Timely. Fair price. Thanks.
The lease to buy program is very good
Local independent shop serving local independent people.
I love that you’re local and I think the store is great! Everyone there is super friendly and helpful too and your pricing for a bike tune up is really reasonable.
Great store.
The staff are knowledgable and pleasant to work with. I recently purchased a bicycle for my granddaughter. They found the bicycle that was the correct size and with the added features she needed on her bicycle. I have purchased many different things over the years which are quality brands. I have had my own bicycle serviced and the staff has always down a great job!
Great service as always!
My sincere thanks and appreciation to Caleb and PPS for the timely and thorough efforts throughout the ordering process. Top Notch!
Friendly and helpful
Friendly and knowledgeable staff, good selection of products.
Waterbury Sports has a diverse and well curated range of sporting goods at a convenient and pleasant location in downtown Waterbury. Prices are competitive with big-box retailers, but unlike big-box staff, Waterbury Sports staff are familiar with the technical characteristics of their inventory, as well as maintenance and tuning of equipment after purchase. I've visited for skis, bindings, related mount-and-tune services, kids' softball and soccer equipment, and accessories--always to complete satisfaction.
Knowledgeable staff
Fair prices
Fast turnaround time
Friendly, helpful
Nice amount of interaction with staff.
Kind and helpful staff!
That First name removed guy is really awesome.
Promptness of service
Caleb was fantastic! I needed the whole works - skis, boots, bindings, poles and snowshoes - and had no idea how to go about it. Caleb walked me efficiently through the process with clear explanations, making an overwhelming project smooth and painless. And I love being out in the new equipment!
Friendly, knowledgeable staff
friendly, helpful and having used gear
The customer service and attention to details was very helpful and I appreciated the staffs efforts to answer my questions.
Technician was polite and very helpful
Best service around
Super friendly and accommodating staff.
I came in to purchase snowshoes and left with a beautiful pair of MSR's.
Chuck was very knowledgeable and helpful.
He guided me to narrowing it down between two types.
I did not feel pressure or that he was trying to up - sell me, just provided facts and features of each snowshoe.
Thanks for your time!
Happy trails!
First name removed
Staff is great, this shop has such a feel of supporting the community, both kids and adults. I buy my cleats here as well as some ski gear. First place I go when I am trying to bring a friend new into snow sports.
Like dealing with people who are helpful.
They always have what I need and the service is great!
Friendly staff with a lot of knowledge!
Local, very helpful