based on 412726 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personal attention getting me in the right shoes!
Knowledgeable and friendly
Sales person (young lady) was very knowledgeable,helpful, and Nice!
On cloud shoes are awesome!
The customer service in the store is absolutely fantastic! I wish employees in other types of business were as professional, courteous, and helpful as the employees at Fleet Feet. And the shoes I got were by far the most comfortable shoes I have ever worn. Thank you Fleet Feet!
Shoes and socks!
Knowledgeable and very accommodating while fitting you with the best shoes for your needs,
THANKS Again for Your Help!
I like the individual attention that each customer is given regarding the unique features of their particular feet, as demonstrated by the foot scan and the observation of the customer's gait.
I enjoyed the one on one interaction with Sales Rep. She was very attentive with helping me and my husband decide on proper walking shoes. The foot measurement and analysis was great.
The customer service is the best
Great in-store selection of many high-quality shoes. The staff was very nice. I'm not at all an athlete, but they were happy to help me select the right shoes to support an injury that makes it difficult to find suitable shoes for my job.
Personal attention!
I always get a great fit from the brand that is compatable my needs.
People are great
My associate was very knowledgeable, not pushy at all, and very friendly. He helped me pick out an amazing pair of Hoka's that I love as I'm just getting into running. I will be back for any future needs, you can count on that. ~ Jonah Miller, Evans GA
Hate that the Pikesville location has closed permanently. Will one reconsider opening up a store soon in Baltimore County?
Helped me find exactly what I needed. Didnt push anything on me. Highly recommend.
Love the personalized attention and care with finding the right shoes to meet your needs!
The service, care and attention to our needs
Customer service was excellent!
The sales person was great working with my son. He explained the differences between the shoes and helped my son pick the best shoe for him to start the track season with.
The Fresno Fleet Feet store is the most knowledgeable, friendly, supportive staff I have ever encountered when looking for running shoes over the last 41 years! Without a doubt they have been helpful. In addition, their support of the local high school teams throughout each cross country and track & field season has assisted these student-athletes with being provided the most appropriate shoes for them. They are people-centered and place the needs of their community first. Obviously, they are being directed by ownership which places a high regard for providing quality services for the cities of Fresno and Clovis and the entire Central Valley!
Prompt, friendly service on entering. Staff who are willing to listen and who spend as much time as needed to find the right shoe for the customer. Clean, spacious store that allows for fitting without having personal discussions overheard by other customers. Love the computerized scanning. And thanks for offering the cup of water.
Personal service was amazing!
The people here are knowledgeable and kind.
Great shoes and customer service
Great customer service and products!
The personalized service and knowledgeable sales reps
Love my new shoes so far, had them for 6 months great service!
Friendly, patient and very informative employees.